An essential tool for our ecommerce Since we started using Juphy on our store, we've been able to handle customer inquiries much more efficiently, especially questions about order status and product details. These used to take up a lot of our time, but thanks to the AI-powered automation, customers now get fast and accurate answers without the need for human intervention in most cases. My favorite feature is the smart chat that integrates seamlessly with our site and constantly learns from user behavior and questions. It's impressive how well it understands and responds, greatly improving the shopping experience. Also, the support team was extremely helpful when we had a few questions at the beginning. Very responsive and professional. I highly recommend Juphy to any ecommerce business looking to improve customer service and save time on support.

Juphy AI has been very helpful in managing our customer inquiries, from ingredient details and usage instructions to product recommendations based on skin type. The team has also been very helpful in guiding us through the AI training process. We have trained the AI with more than 500 lines of product data, and now it guides our customers very accurately. We have also switched the default language to Dutch but it can still guide customers in all the languages required. Definitely recommend Juphy AI to other cosmetics brands!

Juphy AI is a game-changer for our Shopify store, NumberC! It seamlessly handles inquiries, enhances product discovery, and boosts conversions with personalized recommendations. Setup was effortless, and 24/7 support ensures a smooth shopping experience. Plus, its customizable branding fits perfectly with our store. Highly recommend for any Shopify merchant!

Great application meets all our requirements, great contact with support - upon request they adjusted product scanning for us.

Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.

This app is truly amazing, offering support in various ways. One of its key benefits is helping clients make informed decisions, which boosts efficiency and instills confidence in their purchases. The feature I appreciate the most is the ability to track order numbers. This is particularly helpful when managing multiple orders, ensuring greater clarity in the ordering process, and giving clients an extra reason to return and shop again. Juphy AI has successfully addressed the challenge of providing 24/7 customer support. Thanks to its AI capabilities, I can rest easy knowing my customers receive assistance at any time, which also helps convert inquiries into sales—my favorite feature. With Juphy, I can deliver superior customer service by automatically responding to questions about all my products. This has saved me a significant amount of time. What I love most about Juphy is its ability to scan my entire website and provide precise information to customers. Additionally, the option to train it for a more human-like response enhances its functionality. I can confidently say that I am highly satisfied with both the product and its customer service. I absolutely love this app—it arrived at the perfect time! I needed a chat feature for my website to assist potential customers, and Juphy exceeded my expectations. uphy’s customer support team has been very helpful in developing a custom feature for us. We wanted to integrate sizing videos into the AI pop-ups, and their technical team quickly made it happen. This has made it easier for us to guide customers through custom sizing. It’s also been helpful that Juphy has access to our physical store inventory. Customers asking about product availability at our Rocklea store can now get quick answers through Juphy AI. Overall, it has improved the shopping experience by making sizing and product selection more convenient. Honestly, thank you for creating this much-needed app—definitely a 5-star experience!

Juphy is amazing! It basically handles my customer service directly on the site. It's nice that it allows you to see chat history and you can correct prior responses or type in your own responses. It handles most questions on the front end but sends me an email when it's my time to jump in. The customization options for this app are also nice, you can assign it to any page and choose how it is displayed. I would highly recommend!

Still very new to the app but so far very happy with it

Juphy AI helped solve the issue of providing customer support 24/7. With its AI features, I can be sleeping without worry that my customers could receive assistance and convert them to sales which is my favorite feature.

great support

Its a very good app

There were many detailed questions on our site, which provides services on premium furniture, and it was impossible for us to answer all of these questions, but juphy provides complete answers to most questions, especially about the products. It speaks fluently, as if there was a real representative in front of the customer, and provides excellent support. Some of the excellent features are that we can see which links customers click on while the conversation is open, product-specific conversation pop-ups appear, and the changes we specify can be displayed in a short time. We receive very fast feedback regarding support. Juphy has definitely put our site ahead. We cannot imagine a scenario without it.

Juphy AI is a game-changer! I was blown away by how easy it was to set up and start using. It brings all our customer messages into one place, so we’re not juggling different platforms. The chatbot itself is smart and really picks up on what customers need, so we’re spending less time replying and more time actually helping people out.

This app is spectacular, it helps in many forms and aspects , one of them is that it helps clients to make better choices , which enhances efficiency and grants confidence while buying. The most feature i like is tracking order number , it really helps when there are many orders and client needs much more clarity with ordering process which gives an extra reason for him to come back and order again.

Great app.

With Juphy, I am able to provide better customer service to my clients by answering questions related to all my available products, and the good thing is that it does it automatically for me. This has saved me a lot of time. The feature that I like the most about Juphy is the ability to have it scan through all my products on my website and provide exact information to my customers. As well as the option to teach it and look more human. I can tell you that I am very satisfied with the product and customer service.

I really love this app it came at the perfect time. I was looking for a chat on my website where I would answer questions for potential customer and Juphy is even better than what I was looking for. It scanned my whole website and answers any question someone may have. My favorite feature is that you can train it to respond the way you want. If you want to more specific you. Implementing AI in our business is definitely a game changer. Honestly, thank you for creating this much needed app. 5 stars.

Juphy really solved our problem of not being able to explain more detailed information to our customers. With Juphy any information needed from the customer is there in the chat - no more looking for what you want by browsing the complete store, it's a game changer. We love the train your AI feature because it really allows us to customize certain answers that we would like the AI to give to our customers.

Using this sort of A.I tool is very handy indeed, even when your a new business starting out, you got little funds to pay and train staff, not only that, if your staff have a time and day they work, this handy app acts like an human but the best thing, it can run 24/7, so if you think about all the hours paying staff, this sort of app can save your business a lot of money in the long run! How can this app save you money? Well, factor the hours + hourly wage per staff + any training and holiday pay ect, you will be paying a lot more than what this app can do, so it's why we think you should get this app on your store right now! P.s make sure to train the A.I on what your buyers might ask you, that way, it will remember next time!

This app helps me to keep on top of my customer service at all hours and I love that you can retrain it! It uses information already on my website and it’s so great how little I had to work to get it responding with the right answers. You can test it as often as you like to be sure it’s answering a multitude of inquiries correctly. This takes so much pressure and work off my plate so I can focus on creating my products. What an innovation.