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Customer reviews: Juphy: AI Chatbot & ChatGPT

Develop by Shopify

Reviews (39)

Overall rating
4.7

What Merchants Think

Merchants have overwhelmingly positive feedback about "Juphy: AI Chatbot & ChatGPT," recognizing it as a transformative tool for managing customer interactions. Many reviews highlight the app's ability to provide comprehensive and fluent answers, simulating a real representative and improving customer satisfaction by reducing response times and enhancing service efficiency.

Key Strengths

  • Easy setup and integration without technical skills
  • Consolidation of customer messages from multiple platforms
  • Ability to train the AI to handle specific queries
  • 24/7 operation, saving time and costs
  • Immediate syncing and learning from the product catalog
  • Responsive customer support team
  • Multi-language communication capabilities

Common Concerns

  • Limited mention of areas needing improvement, indicating overall satisfaction
  • Initial setup and training might require some effort to optimize responses

Final Thoughts

Overall, "Juphy: AI Chatbot & ChatGPT" receives high praise from merchants for its innovation in automating and enhancing customer support. It proves to be a valuable addition, particularly for e-commerce businesses, providing a scalable solution that optimizes customer interaction and minimizes workload. Its AI capabilities, combined with excellent support, make it a highly recommended tool for improving business efficiency.

The Goat Among Sharks

Sep 16, 2025  on Shopify

I installed this app but it shows in my upcoming bill!

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