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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (42,999)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Thocc Exchange

Apr 14, 2025  on Shopify

Great support from Mohamed when I had an issue with the review tagged as anonymous still appearing on the site as a named review

Rosemarine Textiles

Apr 14, 2025  on Shopify

I had an issue with my reviews not submitting and Victor was extremely helpful and resolved it quickly

Wenjulan

Apr 14, 2025  on Shopify

I had a problem with my reviews not displaying, and Judge.me immediately found the source of the problem, addressed it and fixed it - in a very professional manner. Now my reviews are displaying correctly, and I'm very impressed with the level of attention I received.

Shine Bright Label Co.

Apr 14, 2025  on Shopify

Super easy to collect reviews and reward customers. Also very helpful support for people like me that can't figure things out sometimes! Highly recommend.

BELLE & CAPRI

Apr 13, 2025  on Shopify

Great technical support. I had an issue uploading store branding Logo and Header and with the chat feature, they were able to take my files and upload them for me to the store.

Tamara’s Teaspoons

Apr 13, 2025  on Shopify

The customer service is excellent ! The user interface is so easy for people to write reviews and to see them. The team helped me so much and so fast.

Mentavita

Apr 13, 2025  on Shopify

Huge thanks to Nouhaila from the support team — super fast to reply and actually took the time to look into my questions properly. Really appreciated the clear and helpful responses.

Potato & Co.

Apr 13, 2025  on Shopify

Love the app. The only review-capturing app I trust; as a store owner and consumer. I've had the app for a year and have only needed support once. Andrew assisted me today and it was quick. Helped me solve a problem I couldn't figure out on my own, and went above and beyond my original request!

StompLight®

Apr 12, 2025  on Shopify

I've used Judge.me on multiple storefronts now, and it's always been my go to. Affordable and with great support! My one gripe, which is minor, is that it doesn't play fully nicely with Shopify Bundles in that it's reviews send out for the individual components, but there are workarounds for it and I trust that they'll get it sorted soon on the backend!

Vitalifenatura

Apr 12, 2025  on Shopify

I have just started using Judge.me to collect reviews in my site. It looks like a great App with a free version and easy to install and configure. The support is simply GREAT, just been on the chat with Ron and he has been very very helpfull. Anyone looking to have an App to collect reviews on your site I RECOMMEND give Judge.me a try,you'l not be disapointed.

Miniture

Apr 12, 2025  on Shopify

Lots of good features and the support team is very prompt with any request I had. Definitely would recommend it

Down Syndrome Boutique

Apr 12, 2025  on Shopify

I've used Judge.me for years. When I recently changed themes on Shopify, I needed their support team. Not only did they get me up and running quickly, but they were very patient with me and my lack of tech skills and guided me through each step. Thank you Team!

Goofy Goldens

Apr 12, 2025  on Shopify

Very responsive support, Soulaimane was able to fix our issue quickly and was very nice to discuss with.

Fyre Direct

Apr 12, 2025  on Shopify

I had an issue with the app widget making my screen on mobile look squashed but support solve that really quickly on the chat

Mr.Tin

Apr 12, 2025  on Shopify

Applicazione molto valida e assistenza top. magari tutte le assistenze delle altre app fossero cosi valide....

LYANG & CO.

Apr 12, 2025  on Shopify

Have switched from another app recently, so far so good! Much more stable server and great customer service! The features are quite robust!

CrownFocus

Apr 12, 2025  on Shopify

staff member are extremely helpful. helped us a lot on the products review, excellent aftersale service and replied very fast. highly recommand to people who are looking for a reliable product review app

BONEVO

Apr 11, 2025  on Shopify

I'm giving it a 4 because there are options that should be free, not paid, since it doesn't have any customization options. Also, Abraão and Claudio helped me with my questions, thank you!

CoolSail

Apr 11, 2025  on Shopify

Le service d'aide est en francais, c'est top, Ils sont présent tous les jours et sont supers reactifs dès que j'ai une question. J'ai eu immédiatement sans attendre Oualid qui m'a accompagné de A à Z pour installer le plug d'avis produit sur mon site. Ca s'est fait rapidement, sans stress et efficacement, le top.

Handful of Prints

Apr 11, 2025  on Shopify

I use Judge.me on both of my Shopify stores, and it's been amazing. The app is super easy to set up, looks great on product pages, and helps build trust with new customers. Whenever I’ve needed help, their customer service has been fast, friendly, and incredibly helpful—every single time. Highly recommend it to any store owner looking for a reliable reviews app!

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