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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

HomeSkin Cosmetics

May 27, 2025  on Shopify

Soulaimane was fantastic! He was able to help me through my issues in a perfect blend of kindness and efficiency. Thank you!

Petite Secret Jewellery

May 27, 2025  on Shopify

The review feedback is very real-time, and the problem-solving when problems arise is also very prompt.

Legion Chemicals

May 27, 2025  on Shopify

Love this app, love their support. Overall, this has been a huge help for our business. Would absolutely recommend.

Track Tech Tales

May 26, 2025  on Shopify

Had some issues after a change of the email address. First I reported my issues to a virtual agent that checked my problem, then I was connected to an in-person support agent very quickly and we could solve my DNS issue within a very brief timeframe. Great app, great support team.

hyperhidrosistx

May 26, 2025  on Shopify

I appreciate the work and prompt attention supplied by Judge Me. Thank you for your professional service. -HyperhidrosisTx.com

Egoist Underwear

May 26, 2025  on Shopify

I’ve been trying to resolve an issue and it's becoming incredibly frustrating. I initially spoke with Claudio via chat, but the problem couldn’t be fixed. Claudio said someone would follow up by email. I then heard from Han, but their response didn’t resolve anything. I replied asking for further help, and the next reply came from Lorenzo, who seemed completely unaware of the previous conversations. It feels like I’m going in circles, repeating myself while nothing gets resolved. This lack of continuity is wasting my time.

Spiritualità Moderna

May 26, 2025  on Shopify

App semplice ed efficiente, ho avuto un problema con la visualizzazione di un widjet sul mio store e lo hanno risolto in 10 minuti, super efficienti e professionali. Consigliata a tutti!!

CYCLISM LLC

May 26, 2025  on Shopify

Needed some help with installation and alignment, and Andrew was perfect. Customer response was immediate and quick. Recommended.

FashionWear Canada

May 26, 2025  on Shopify

INCREDIBLE...I honestly was up and running in less than 20 min! Brian ( A HUMAN) came on my chat and totally helped me install everything! I am so excited to use the Judge.me App and I honestly am SO IMPRESSED! Thank you Brian and Judge.me product reviews app!

OOU COOK INC

May 26, 2025  on Shopify

I am very grateful to Binh, the customer service staff. My website had many bugs, which made the plug-in unusable. Binh spent a long time helping me deal with it until he solved the problem. Thank him very much. I think he is the best employee of your company this month! ! ! ! ! ! ! ! ! !

TNBL US

May 26, 2025  on Shopify

Great app! Love the interface and ease of use. The free options are great for stores just starting out.

Ciberia.shop

May 26, 2025  on Shopify

Very good and fast customer service. They removed the logo for me as a welcome gift and just really fast at answering. Highly recommend!

Herbaleafs

May 26, 2025  on Shopify

Judge.me was a huge help with a custom edit — thank you so much! Their agent really made a big difference for me.

HenKitty.com

May 26, 2025  on Shopify

Great app, especially considering their price and the price of competitors. Of course, everything didn't work very well for me, but the support was in touch and we solved all the problems, now everything works. Thanks a lot to Ismail

Omnia

May 25, 2025  on Shopify

Claudio was incredibly kind, patient, and helpful throughout the entire process. He guided me step by step and made sure everything was working perfectly. It’s rare to come across such polite and professional support – thank you so much, Claudio!

Carnevore Mountain

May 25, 2025  on Shopify

We’ve been using the Judge.me application for the past two years, and it has truly been an outstanding experience. The app itself is amazing — intuitive, reliable, and packed with features that have helped us collect and showcase customer reviews seamlessly. What really sets Judge.me apart, though, is their customer support. The team is incredibly responsive, knowledgeable, and always willing to go the extra mile to help us resolve any questions or issues quickly. Highly recommend Judge.me to anyone looking for a powerful and user-friendly review platform!

Cyber Verse

May 25, 2025  on Shopify

I just installed Judge.me Product Reviews App, and I am already highly impressed with the overall features. The customer service is great also! If you are a Solopreneur like myself and you are looking for an easy to install, easy to understand and easy to use app - choose this one!

Infinitely Faithful

May 25, 2025  on Shopify

My experience with Judge.me has been great so far. The tool has been working really well and when I had a problem with the tool working with a new theme I installed the customer support was quick to help me fix the issues.

By Liv

May 25, 2025  on Shopify

The support is AMAZING!!! Can type an issue in the chat box within the app and it's solved within minutes!!

NORDEULE

May 25, 2025  on Shopify

Super Support! Hatte Schwierigkeiten die Bewertungen auf der Kollektionsseite einzubinden und mir wurde direkt weitergeholfen. Umsetzung erfolgte direkt. Top!

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