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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (43,167)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

TheraBee

Dec 19, 2024  on Shopify

i have this app 2 days and i was able to connect one with one of the best customer support! Abraao helped me and went above and beyond to get me through the begging of me adding judge.me to my website. Thank you to Abraao, glad you were able to help me.

Lolablue Living

Dec 19, 2024  on Shopify

Wonderful. Jess helped me import my reviews in mins. I really appreciated the help. I had tried another app and the support was terrible spent 3 days trying to import our reviews even with tech help then I gave up - then a friend recommended Judge. me. and it was super easy with Jess's help. THANK. YOU JESS!!! FABULOUS JOB!!!

Selina B | Beauty Care

Dec 19, 2024  on Shopify

Sehr schnelle und professionelle Hilfe & sofortige Antwort. Ich bin mit dem customer service sehr zufrieden

Farmoliva

Dec 19, 2024  on Shopify

La atención de Ron ha sido ejemplar, me ha ayudado exactamente con lo que necesitaba e incluso adaptó posición y modificó colores acorde con mi web, Muy satisfecho.

A Twist Of Date

Dec 18, 2024  on Shopify

Only started using the app a day ago, but great experience so far and the customer support is very fast and accommodating

Doll Smash Cosmetics Limited

Dec 18, 2024  on Shopify

I've had a fantastic experience with the Judge.me app! Their support team is incredibly responsive and helpful, resolving issues quickly and efficiently. The app itself works perfectly, providing great functionality for managing reviews. I highly recommend it for any Shopify store!

Shawn McGuire

Dec 18, 2024  on Shopify

Customer service was extremely helpful with the setup. They took care of everything including transferring reviews from another app for me.

The Soul's Journey Shop

Dec 18, 2024  on Shopify

So far i love the app....its perfect for what we need. and the support help has been simply amazing.....My support Tech Sofiane was able to help me in very little time!

US Shop

Dec 18, 2024  on Shopify

Absolutely love this app! It's user-friendly, efficient, and offers amazing features that make my experience seamless. Whether I'm looking for quick updates or in-depth information, everything I need is right at my fingertips. Customer support is top-notch too – always quick to respond and very helpful. Highly recommend this app to anyone looking for a reliable and smooth experience!

Essential Life

Dec 18, 2024  on Shopify

I am extremely satisfied with this application. The support team assisted in transferring our reviews to our new store. Thank you.

La Cuisine Kitchen Essentials

Dec 18, 2024  on Shopify

We have been using the app for a very short period of time, with a lot of questions, but the customer success team has been amazing. Shout-out to Lorenzo! He has been very kind with us during the process and gave us information in Spanish when needed.

Wearing Glass

Dec 18, 2024  on Shopify

The support team at Judge.me is fantastic. I had a problem linking the star ratings to specific products last night. I emailed them, and they responded immediately. I thought I'd get an automated email and have to wait days for a solution, but all interactions were in person, and my problem was solved within half an hour - such a difference from most apps, which have AI bots and long wait times. Highly recommend.

Renegade Solutions Company

Dec 18, 2024  on Shopify

Simple to use for a non techy person. Plus there is a lot more advanced options that can be explored. Easy to curate on Shopify.

Minha loja

Dec 18, 2024  on Shopify

Colaborador Abraão me ajudou e tirou todas as minhas dúvidas quanto a utilização do app de forma rápida e eficiente, profissional de qualidade. Recomendo demais!

The Puff Pantry

Dec 18, 2024  on Shopify

There was an update that left me lost, as I was struggling to find where to change the color of something. Thankfully Hoang understood my struggle and kindle explained that it needed to be done by CSS code and that he could do it all from his end. Great and quick service!

Meridian Etch

Dec 18, 2024  on Shopify

Great concept and fabulous support from Nouhaila and Mohamed. Every time I have a question or need help tweaking something, the response time is exceptional and my query is always quickly resolved. Highly recommend!

Shefali Ayurveda

Dec 18, 2024  on Shopify

in app messaging with live team is a big help. if you dont know how to do something you can accept them as a collaborator and they will help you. This is a big help when apps do this. Ive had a solid experience so far with this app.

Icon Biker Gear

Dec 18, 2024  on Shopify

Ron was great to work with and provided valuable information for improving my online store. Love the collaborator feature for him to assist me in updating my widgets. Thank you so much.

JOY'S Custom Sneakers

Dec 18, 2024  on Shopify

The best review app you can get. Support responded to me at 3 AM, just 1 min after submitting a ticket, and they resolved my issue in less than 5 minutes. I cannot recommend it enough

Beverage Bombs

Dec 17, 2024  on Shopify

Carlos was very helpful and sorted my issue quickly! Hoang also helped with an issue of mine. Support was fantastic!

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