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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Comfortable Silence.

Jun 22, 2025  on Shopify

Great app. Great customer service. Ron was a huge help - responded late on a Sunday night to my questions. Even customized a template for me and adjust the colors of my widget to better match with my website aesthetic. I just upgraded to the Awesome Plan - looking forward to taking advantage of the features it offers. Thank you Judge.me !!

Inkケアプロダクト

Jun 22, 2025  on Shopify

このアプリに支えられている!レビューはどんなプロモーションより大切です。

Kaoru Sydney

Jun 21, 2025  on Shopify

Judge.me has given me so much confidence on running my shop. I have been using is for over a year and it really helps to me to build positive relationship with my clients. Also product support is excellent. I was able to get hold of support in 2 min via chat and got that problem fixed right away! Having good live support helps me so much. So I highly recommend this app to anyone. So give it a try :-)

Woodartdeal

Jun 21, 2025  on Shopify

I heard about the Judge.me review plugin from a friend who told me it has a great reputation and is very reliable. Most importantly, their customer service team—Han and Jess—responded quickly and resolved my issue. It honestly feels like someone’s online 24/7! It's Saturday today, so I just wanted to say—have a great weekend!

Aura Maternity

Jun 21, 2025  on Shopify

It takes them ages to fix a bug and I feel like their customer support is not very informed about certain features of their own apps. Disappointing.

SUPR

Jun 21, 2025  on Shopify

really grateful for the help in migrating my reviews, especial thanks to Binh for being so patient and helpful.

Brass Globe

Jun 21, 2025  on Shopify

For so many clients and now for our dear Brassglobe, THIS IS BY FAR THE BESTTT recommended application in terms of all given customisations. You name it and the active support is on it's toes to get it done. Thankyou so much team!! Great Work.

Athena Precision

Jun 21, 2025  on Shopify

Great app! It would be awesome if the google review integration and integration with other review platforms like yotpo, was part of the free plan though.

Grace Belle Style

Jun 21, 2025  on Shopify

Excellent app, great features, and very easy to use . The support is exceptional, immediate assistance providing the right solutions, highly recommend.

Dolphin & Dog

Jun 20, 2025  on Shopify

Felix at Judge.me and the team are top folks. Nothing feels impossible — they jump on things straight away and seem to have a deep understanding of websites and all things technical. I've never had to wait for help, and it genuinely feels like they're working with a smile. An absolute pleasure to deal with. As a solopreneur, it feels like I’ve suddenly got a teammate in my corner.

Tokabear

Jun 20, 2025  on Shopify

Great app and amazing support! Special thanks to Jess — really appreciate the help. Keep up the great work!

Kenneth Toys LTD

Jun 20, 2025  on Shopify

This app really helps give that extra sense of security to my customers, as a brand new seller. The free version currently gives me everything I could want and more, in my opinion the devs are very generous for this. I did find one bug and that is "itemReviewed" is missing from the schema for product pages and causes an error with google. Other than that I'd give 6 stars if I could!

Tudung People Singapore (TudungPeople Int. Pte. Ltd)

Jun 20, 2025  on Shopify

I had a great experience with the support team at Judge.me, especially with Ron, who went above and beyond to assist me. From the start, he was highly responsive and approachable, which made the entire process smooth and reassuring. What stood out most was how he took the time to truly understand my specific needs instead of jumping to quick solutions. He asked the right questions, listened carefully, and only then offered recommendations that were tailored and thoughtful. Ron provided step-by-step guidance with clear instructions that were easy to follow, even for someone who isn't super tech-savvy. His communication was efficient, but never rushed, it was clear he genuinely cared about solving the issue properly rather than just closing the ticket. The solutions he proposed not only addressed my concerns but also added long-term value to how we use the app on our store. Overall, it was a very positive experience. Excellent support like this makes all the difference when choosing apps for your business. Thank you, Ron and the Judge.me team!

Nirumi

Jun 20, 2025  on Shopify

They are locking more and more features behind their paid plan, not worth setting up. At some point they will force you to buy their plan, at which point you will have to redo all your reviews on another app.

Bubble Clinic

Jun 20, 2025  on Shopify

I am a new Shopify user with minimal Tech experience. I tried a number of apps that might improve my store with their added features and only ended up with the apps creating errors in my google merchant feed and interfering with my store's code that was too complicated for me to fix on my own. I was therefore worried about adding judge.me - but honestly the process has been seamless so far. No errors or interference. It was easy to install and activate and staff are so eager to help. I give them six stars.

Tennex

Jun 20, 2025  on Shopify

It's a very useful app to collect reviews. Wish free plan included a few more options. If there is any issue in any feature or setting of the app, it's always fixed quickly. You can request for more features and the team reviews and helps accordingly. Highly recommended.

My Store

Jun 20, 2025  on Shopify

Felix provided excellent support with adding the product star widget to our collections pages and even adjusting the padding for us.

Backinghome

Jun 20, 2025  on Shopify

cualquier problema lo resuelven al momento a través del chat, muy buena aplicacion, calidad y precio, nada malo que decir, recomendada!

Kafava Coffee

Jun 20, 2025  on Shopify

The customer support is excellent, always able to swiftly and perfectly sort out all my technical issues.

Doji Natural Products

Jun 20, 2025  on Shopify

customer support has been super helpful so far and it has been pretty easy to implement and pull in old reviews

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