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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,387)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

InnoSphere Gadgets

Jul 19, 2025  on Shopify

Judge.me support was incredibly prompt and helpful. They solved my issue quickly and were very professional. Highly recommend their service!

Caishel Books

Jul 19, 2025  on Shopify

Very easy to use and help was brilliant. Didn't take long to sort everything out and much easier than previous review app.

Grow Tents Depot

Jul 18, 2025  on Shopify

I have been using Judge.me for years and absolutely love this app. Great features and value for the subscription as well. In the very rare times I have had technical issues, their team has been all over it. I will definitely be using them for any businesses I start with Shopify.

NEUREX® Lab

Jul 18, 2025  on Shopify

Excelente app, la uso en todas mis tiendas. Fácil de integrar, confiable y ha mejorado la conversión de mis productos. ¡Totalmente recomendada!

OB&B Skincare

Jul 18, 2025  on Shopify

It gives customers the comfort of knowing what benefits others have received and gives them the opportunity to express their experience.

Beauténova

Jul 18, 2025  on Shopify

Judge.me is an excellent app for collecting and displaying reviews. Setup was simple, and it integrates seamlessly with my store. The support team is incredibly responsive and helpful. I’ve seen a boost in customer trust and conversions since using it. Highly recommend for any Shopify store owner!

Osoe Home

Jul 18, 2025  on Shopify

Had a chat with Felix from Judgeme today and he was super quick with responding. Addressed multiple questions in no-time. Also, this is the easiest, most user-friendly review app for Shopify in my opinion!

ElectraStim

Jul 18, 2025  on Shopify

Fantastic Review app! And I can't praise the support enough! They respond with live support within seconds and are great with everything! Able to solve all my problems and guide me through it easily.

Norvine

Jul 18, 2025  on Shopify

Just moved from Stamped.io to Judge.me and I am very happy. Super easy installation, an excellent AI Bot that really helps, and when I needed a support agent he was there like in 10 seconds. Awesome!!

John Phillips Perfumes

Jul 18, 2025  on Shopify

Hakima from Judge.me support was incredibly helpful and resolved 3–4 custom issues for me within minutes. I’m truly impressed by the quick and effective support, especially from a free app. Really grateful.

PLATD

Jul 18, 2025  on Shopify

Muy buena app. En caso de que tengas problemas de configuración tienes un chat de ayuda en directo, primero lo intentas con IA y sino lo consigues tienes a una persona especialista que se encarga de solucionar tu problem. la atención de 10

garden-rope

Jul 17, 2025  on Shopify

I've just started with judge.me and found the importing of product testimonials straight forward . A question I had on store reviews was answered very quickly and helpfully.

Glide Paddleboards

Jul 17, 2025  on Shopify

The app works well, and we’ve had helpful agents in the past. But after a recent support request to fix a display issue with review stars, the Judge.me team made theme changes that created duplicate elements on our product pages. When we reached out for help, support flat-out denied touching the theme: “We haven’t made any changes to your theme code.” “This falls outside of our scope of support.” “We recommend you contact Shopify support.” These statements were repeated over and over—even though the changes had been made by another Judge.me agent two weeks earlier, which we had to prove with a chat transcript. Only after escalation did their advanced team step in... and break our live product template entirely, removing titles, descriptions, and buy buttons. We run a high-AOV business and spend heavily on ads. Losing product functionality for seven hours during peak traffic is not something a $45 refund fixes. We also asked to speak with a supervisor multiple times and were refused. A senior agent eventually apologized and promised internal changes, but the damage was already done. If you're running a store where uptime and reliability matter, be careful: Judge.me support will edit your live theme code, and if things go wrong, you may be left without real help when you need it most.

Brilliant, but Scary

Jul 17, 2025  on Shopify

really great customer support and quick to help. you guys have a wonderful product, especially for my small business!

visto visors

Jul 17, 2025  on Shopify

We LOVE Judge.me! With an innovative product like ours, it’s essential to build trust and show real customer experiences — and Judge.me makes that easy. It’s been a powerful tool for boosting conversions and helping new customers feel confident in trying something different.

ADORA by Simona

Jul 17, 2025  on Shopify

Just installed the app and completed the setup — everything went smoothly! I love how the reviews are now beautifully displayed on my site, and the floating tab is such a great feature. A big thank you to Tasnim for patiently answering all my questions and guiding me through the entire process. Excellent support and a great user experience so far!

BAD CAT

Jul 17, 2025  on Shopify

Excellent, easy-to-configure app with top notch customer service! Questions and issues get resolved instantly. Definitely the best review app out there.

ANOTHERSOLE | SG

Jul 17, 2025  on Shopify

tried to replace the system sender email to our own email address and had to navigate the DNS records. Intstructions were clear and i was abke to navigate easily without trouble. All steps were done and it couldnt be verified. went to their chat room, served by a surprisingly smart AI agent. escalated to a human (2-3 mins) and resolved it manually. that to me is fresh and rare. You guys got my vote.

MODOKO

Jul 17, 2025  on Shopify

excelente soporte tecnico, resolvieron el problema de visualización de las estrellas en la colección de producto de forma muy rapida

Crysma Watches

Jul 17, 2025  on Shopify

Asma Crysma CRL80601 Ross (Couple) 1 months ago Classy aur useful gift, jo log time ki kadar karte hain unke liye best.

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