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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,387)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Joolca United Kingdom

Jul 21, 2025  on Shopify

Everything is better with Judge, I can't believe I've used another app for reviews for so long, support is helpful and fast but the product price is SO reasonable.

Marsel&Mood

Jul 21, 2025  on Shopify

Binh provided truly exceptional support — fast, clear, and incredibly helpful. He took care of everything personally and made sure the review widget worked perfectly on my homepage. I really appreciate the patience and attention to detail. Outstanding service, thank you so much!

ALORAA

Jul 21, 2025  on Shopify

Great app and amazing customer service. Very proactive in helping to resolve any issues via the chat. Special thanks to Van and Ron for all their help!

My Name Label DE

Jul 21, 2025  on Shopify

Huge shout out to Brian for helping import German reviews smoothly. Thanks JudgeMe for your human customer service. AI good to but sometimes it needs a real person.

FirstClassGalas

Jul 21, 2025  on Shopify

the ai assistant was terrible and didn't resolve my issue at all, making me go in circles for 20 minutes before i got fed up and asked to talk to a human. they were very helpful and fixed my issue quickly, so I do appreciate the help, but not from the ai assistant

Curvique Vintage

Jul 21, 2025  on Shopify

Fantastic help!! Beyond my expectations. I was struggling trying to make changes myself, but asked for help online. They were so helpful and patient. Changes were made and I didn't need to stress anymore!! Thank you!! You are an amazing team!! Linda x

Monarch Nail Supplies

Jul 21, 2025  on Shopify

Simple to install & the AI support was top knotch! Walked me through how to add code to correct an issue I was having on the spot. Very helpful.

Klicshop

Jul 21, 2025  on Shopify

Je valide cette application d'import avis car cela fonctionne super bien et de plus les agents sont super efficaces en cas de besoin! Je viens de prendre contact pour la seconde fois pour un codage sur ma boutique via le chat et dans les 5 minutes tout était réglé et fonctionne parfaitement! Et cela ne m'a pas coûté un euro!! Je recommande vivement! Merci Oualid pour votre aide ce jour! Nicolas

Kindersein

Jul 21, 2025  on Shopify

Great functionalities, easy to instal and use - and always a good and fast support if needed. Can recommend without any doubt!

HT Animal Supply

Jul 20, 2025  on Shopify

Overall, Judge.me has been a great experience so far. The support team is truly amazing-super helpful and quick to respond whenever we have questions. That said, we’ve noticed a few quirks, especially around how some reviews still affect our transparency score even when they go against the app’s own guidelines (like using profanity or being unrelated to the product). We’ve always been a little hesitant about review platforms in general since upset customers are usually the ones who leave feedback, while happy customers rarely take the time. But all in all, Judge.me is a solid tool and we appreciate how much the team is doing to make it better.

Back Country Vault

Jul 20, 2025  on Shopify

I was contacted as soon as they discovered an issue with my email. They provided documentation to me in order to resolve the issue. Once it was successfully resolved, I promptly received an email letting me know it was “fixed”. I love the app and the people behind it are superb!

Little Ones

Jul 20, 2025  on Shopify

I had a technical query and needed help with some CSS code. The help via the chat was really good and efficient and solved my issue for me.

Paper Heart Design

Jul 20, 2025  on Shopify

very pleased, but some functionality doesn't work as expected (i am not very technology smart). however customer service is always very helpful and responsive in resolving any issues that have arisen.

Jim Dandy Soap

Jul 20, 2025  on Shopify

Seems like a fairly straight forward setup. I had a few questions but the AI chat assist answered every one.

Gamer Spark

Jul 20, 2025  on Shopify

really good support, very friendly and quick to help with problems. the app is easy to set up and has many options, even in the free plan.

Lanza DIY Supply

Jul 20, 2025  on Shopify

So easy, and completely free! All my reviews and photos from Etsy came over seemlessly! The best experience with a 3rd party app so far on Shopify!

Leigh's Faves

Jul 19, 2025  on Shopify

This app had been a great help when is came to helping me with set up and utilizing the app. I can not recommend this app enough!! Leighs Faves.

KmBerggren Motherhood Art

Jul 19, 2025  on Shopify

So far so good! Easy set up, quick and helpful response via live chat. I'm glad to have discovered this app!

Lieber Deem Billiger Shop

Jul 19, 2025  on Shopify

kundendienst ist sehr fachkompetenz und hat mein problem gelöst. dankeschön. ich bin ganz zufrieden und auch empfehlenswert.

Belly Bliss

Jul 19, 2025  on Shopify

10/10 recommend! I needed some help installing the code onto my website and customer service was so great and managed to install the code and the widgets for me - no problem! Highly recommend for people who need help a bit more technical support.

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