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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (42,999)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

BONNI

Apr 22, 2025  on Shopify

Amo lo fácil que es poder configurarla. Lo malo es que no hay configuración en español pero el support es muy bueno. La vista de las reseñas me encantan porque se pueden ajustar al diseño de tu página . Lo que me encantaría es que apareciera una sumatoria de todos los reviews en la página de inicio para que sea más atractivo ya que solamente aparecen por producto específico.

Pure Organify

Apr 22, 2025  on Shopify

super amazing customer support, very cost effective and helpful app. thanks to all the team for help.

River and Sands

Apr 22, 2025  on Shopify

Customer service is amazing! Quick responses and a great help! Overall the App is easy to use and is great on building trust will new customers!

Unrefined Design

Apr 22, 2025  on Shopify

Tasnim from Judge.me Team was extremely helpful to install widget for us on our www.unrefined.design page. I would highly recommend for Spotify shop owners

Gymneat

Apr 22, 2025  on Shopify

Support Very Well. This app has a lot of features to help your store get more reviews. Thank you very much. Highly recommend!

no tourist info

Apr 22, 2025  on Shopify

Soufiane is just a legend. Thank you so much for your awesome support and help. I am speechless about the service quality. Thank you so much !!!!!!

PURE & GREAT

Apr 22, 2025  on Shopify

Bisherige Erfahrung: Professionell umgesetzte APP. Ich hatte zuvor eine andere und wechselte zu Judge.me. Jetzt läuft es so wie ich will! Einmal habe ich den Support benötigt, der sehr schnell geholfen hat!

SafePlay Golf

Apr 22, 2025  on Shopify

Just wanted to say, I love the mat! It's a perfect blend of joint forgiveness while offering enough feedback on fat shots. I have been using it several times a week on my sim and its blast! - Chaoyi Wan

Black Wagon Kids

Apr 22, 2025  on Shopify

Just got through installing and working with support to get it the way we wanted it. They were very patient and helpful throughout the entire process. It is a fairly complex app to setup but support is available 24x7 and the chat facility is easy to use. Thanks Rodrigo!!

Divine Essence

Apr 22, 2025  on Shopify

Been using Judge.Me for over a year and the customer service is excellent! They respond quickly and are extremely helpful with solutions and fixes. I highly recommend using this APP and company. Linda

Couture USA

Apr 22, 2025  on Shopify

This is my first review on the Shopify App store, because this is the best app we've ever installed! There are 10 times more features than our former review collection tool, for a fraction of the price. I still can't believe how much we can do with Judge.me for $15 a month. The set up took a little longer because, as a luxury resale store selling pre-owned authentic items, we only collect store reviews, when the app is by default ready-to-use for product reviews. We had to tweak a couple things, but the support team was super responsive (barely any wait time to chat with a real person), always had solution for all my requests and was willing to help beyond sharing links to articles. Thank you Judge.me!

Host Studio

Apr 21, 2025  on Shopify

Such an easy, user friendly app and when I needed help with some queries the customer service from Van was amazing, really helpful and got it done without a worry! Highly reccomend.

Dioramo Scale Modeling

Apr 21, 2025  on Shopify

Turned out fixing video thumbnail issues wasn't permanent as promised by Judge.me. Contacted support three times and every time its promised to be fixed, and its still not fixed. Requiring the customer to re-implement a Judge.me fix to display video thumbnails correctly to our liquid.theme file, every time we update our Shopify theme is simply not a feasible or realistic solution. If Judge.me cant display a video thumbnail correctly in a review, then theres no point in having the feature to begin with.

Expressive DeZien

Apr 21, 2025  on Shopify

Incredibly frustrating experience. I have spent over 8 hours trying to get Judge.me to work. Your support claims to be 24/7 — it’s not (or if it is, it’s buried so deep I couldn’t find it when I needed it most). I tried watching the "10-minute tutorial" — the first thing the narrator says is “over the next 15 minutes,” but the video is actually 8 minutes long. That’s not just confusing — it breaks trust right away. And let’s not even start on the funereal background music. The video and onboarding are created from Judge.me’s point of view, not the user's. I just wanted to import my reviews and display them on my product page — something that should be simple, but was anything but. The UI lacks clear steps, the documentation assumes you already know how the platform works, and there’s zero in-context help. If your app is going to market itself as beginner-friendly, it needs to deliver actual step-by-step onboarding, accessible support, and clear, user-centered design. As it stands, this has been one of the most exhausting app experiences I’ve had on Shopify. AND when you go to the website Judge.me it says Customer support 24/7 expert support, 5* rated IT IS A DEAD LINK!!!

Hello Saturday Kids Decor

Apr 21, 2025  on Shopify

I have been using this app for a while. Displays my product reviews just like I want. When I contact support for help they went above and beyond to make sure what I needed was done. Thank you Han! Great app and great team.

Velvet Heartbeat

Apr 21, 2025  on Shopify

Really easy way to prompt customers to place reviews and display them on our site via widgets to add social proof to our products! The free plan is really great, plus I got a very quick response via their chat when I had a query. Definitely more than happy with this app!

Men Care UAE

Apr 21, 2025  on Shopify

This App is really great to use for customer reviews. It allows customization as well, And their support time is tooooooooooooo expert and they will definitely resolve your issues. Thanks you

Arlo's Place

Apr 21, 2025  on Shopify

Super helpful. I needed my widget colour changed and I didn't know how. The gentleman did it for me super quick. Matched perfectly.

ButtaSoft Body Care

Apr 20, 2025  on Shopify

Igor from the support team was very helpful. He was able to fix my problem is less than 2 minutes!! WOW . Thanks so much for your awesome service.

Alefine

Apr 20, 2025  on Shopify

Have tried a few review apps and this is the best value for money. Very infrequently have any concerns but support has been great, I found Victor to be very helpful!

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