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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (42,999)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

KataCurv Windshield Squeegee

Feb 18, 2025  on Shopify

Brian helped me right away with a link that got me where I needed. I also learned I could manually send a review link to a customer who may have gotten our product as a gift (not the original buyer), which is great! Thank you.

My Store

Feb 18, 2025  on Shopify

客服非常有耐心,我无法上传文件,客服不仅帮助我上传了,还帮我检查了原因并详细地告诉了我

rosewell

Feb 18, 2025  on Shopify

The lack of adaption for businesses is not only disappointing, it's insane. I'm so confused at the thousands of positive reviews here. After reaching out to support as to why it's required that someone leaves; - A title for the review - Their full name - Their review - Their email And explaining that it's more important to capture reviews than make it a multi-step process (friction heavy) for someone to leave a review, here's the "response" from Andrew: ––––––– "Our logic dictates that without an email, we are unable to send a confirmation email after a review has been submitted on our website." Firstly, it's not your website. It's ours. Judge.Me should not have access to our customers data, and nor should they dictate how their customers operate their own eComm sites. ––––––– "This is necessary in order to verify the authenticity of the review. As our website does not have any restrictions on who can leave a review, the verified badge is crucial in ensuring the credibility of the reviews." Again, Judge.Me does not get to dictate how we verify reviews. Businesses have their own processes (i.e. tracked emails, using our own email apps). ––––––– "Therefore, we kindly request that an email be provided in order to proceed with the review process." Yet again, Judge.Me does not get to force OUR customers on OUR websites to provide information a) we ALREADY HAVE and b) adds time to leaving a CRITICAL review. Uninstalled. EDIT/UPDATE: They asked me to continue a conversation to see what "solution" they copy/pasted information from their terms and conditions/compliance. So, rather than actually trying to help, they intentionally wasted more of my time and treated our small team like idiots.

esmae.com.au

Feb 18, 2025  on Shopify

Ron's service was excellent very attentive at helping me set the app up and install reviews from my old app. Highly recommend

Kantu

Feb 17, 2025  on Shopify

Judge.me is a fantastic app with top-notch support! Their team is always helpful, prompt, and willing to assist. Highly recommend!

Knot and Spool

Feb 17, 2025  on Shopify

Fantastic Support & Easy Setup! Judge.me is an incredible review app for Shopify! The setup process was seamless, thanks to Abraão, who was super helpful and quick to reach out via chat. He guided me through everything, answered my questions promptly, and made sure the app was fully optimized for my store. The features are great, and the customer support is top-notch. Highly recommend this app for anyone looking to streamline their review management!

LiLea Education

Feb 17, 2025  on Shopify

A really nice app to show reviews in your shop. i upgraded to awesome to get full connection to klavijo. the support is really quick and helps immediately. many thanks.

InfuseZen

Feb 17, 2025  on Shopify

Very happy with the customer service from Ron. He noticed I was having trouble uploading a file, he reached out to me and he fixed my issue. So very helpful!

Retail Le$$

Feb 17, 2025  on Shopify

Great app! It provides exactly what I need for my customers. The entire staff listens and jumps into action when there are questions or concerns.

Gifty PH

Feb 17, 2025  on Shopify

Best review app! They automatically send out review request emails, and they have this "Verified" badge which adds trust to the new customers checking out the reviews on your website.

AMOONIC

Feb 17, 2025  on Shopify

Mohamed solved our problem super quickly and was a great help. Within minutes the issue was fixed. Thank you again.

Big Dog Beard Company

Feb 17, 2025  on Shopify

The free plan offers a convenient and trusted method of REVIEWS from Customers. The UPGRADED PLAN is relatively inexpensive and I may give that a try when my new business picks up. They also send out automated review requests although follow-up requests require a paid plan. CUSTOMER SERVICE was by Instant Messenger (not sure if they have live phone support) but they responded quickly and took care of my issue. What else can I say, it works.

Jdcurls

Feb 17, 2025  on Shopify

Deze medewerker heeft me erg goed geholpen zodat i kuiteindelijk de reviews van mn klanten netjes kan ontvangen!! Topper.

Luxe Heat Emporium

Feb 17, 2025  on Shopify

Cassiano was responsive, identified the issue and helped me to resolve it in a timely manner. Thank you!

The CBD Wellness Store

Feb 17, 2025  on Shopify

I worked with Abraao to get everything set up. He walked me through the process step by step and helped me get things working. He answered all of my questions and showed me how to do each thing. I asked a lot of questions and he had the answers right away. I can't wait to start collecting reviews for my products!

ASFIR 4x4

Feb 16, 2025  on Shopify

Great service! They were able to quickly resolve my issue and answer all my questions. Highly recommend!

Your Light Story

Feb 16, 2025  on Shopify

I encountered an issue with the app' but Soulaimane quickly found the root and solved it for me. Thank you again !

Gymmer

Feb 16, 2025  on Shopify

I recently had the pleasure of using Judge Me, and I must say, it’s truly an outstanding review platform. The site is exceptionally user-friendly and makes collecting and managing reviews a breeze. The interface is sleek, intuitive, and simple to navigate, which is a huge plus for someone who isn’t too tech-savvy. What sets Judge Me apart, however, is their customer support. The team is incredibly responsive, friendly, and helpful—every time I had a question, they provided timely, detailed responses that went above and beyond my expectations. It’s clear they genuinely care about helping their customers succeed. I highly recommend Judge Me for anyone looking to build and manage reviews effectively. The combination of a fantastic platform and amazing customer service makes it an invaluable tool for businesses. Keep up the great work!

The Sheet Mask Book Club

Feb 16, 2025  on Shopify

A little tricky to navigate but very powerful app. You get a lot in the free plan, but I did have to upgrade to the paid plan so that I could send review requests to past customers. That being said, the free plan is still full of enough features for a small business. Customer service is excellent, very knowledgeable and able to confidently resolve issues.

Hook's Rubs & Spices

Feb 16, 2025  on Shopify

great and quick responses to chat support. got the fix i needed to clear up my photos on the reviews! thanks. Hook's Rubs and Spices www.hooksrub.com

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