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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,046)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Neo Australia

Aug 13, 2025  on Shopify

Exceptional product support and very fast issue solving. I have just installed this app and so far everything seems to be working right. I suggest reaching out to product support if stuck, I had Felix, he was super helpful. 5 stars

ZAADRAN

Aug 13, 2025  on Shopify

Outstanding Support Experience Judge.me’s support team went above and beyond to help us integrate custom review widgets into our Shopify theme. Their responses were fast, clear, and incredibly helpful. We felt truly supported throughout the process.

PURIT

Aug 13, 2025  on Shopify

Purtroppo nonostante l'app sia a pagamento ha due diffetti importanti: 1) Molti clienti che ricevono l'email e poi recensiscono inseriscono 1 stella al posto di 5 stelle perchè per qualche strano motivo Judme ha strutturato la valutazione al contrario! 2) Il commento nelle recensioni si bugga, infatti alcuni anzichè scrivere la rencesione applicano in automatico il nome del prodotto. Sono anni che segnalo questo all'azienda ma non hanno mai risolto nulla

waterna

Aug 13, 2025  on Shopify

I chatted with Judge.me support to learn more about the groups option, which separates the products a clearer understanding of consumer response trends. Sounds great! As soon as I am ready for an upgrade, I will be able to adjust categorize past reviews and automate future ones.

Suji

Aug 13, 2025  on Shopify

Great app! Makes collecting reviews easy. Whenever I have a question or run into an issue, their support team is quick, friendly, and thorough in helping me resolve it. Soulaimane was especially wonderful—patient, professional, and went above and beyond to make sure everything was working perfectly. Highly recommend both the app and their support!

Lord Percival

Aug 13, 2025  on Shopify

Service réactif, cordial et efficace, même le soir. Je remercie Abraao de m'avoir aidé. Je recommande !

Ice Prints

Aug 12, 2025  on Shopify

I've had a great experience using this app with my Shopify website! It's easy to use and has lots of features available. It's a great app to collect customer reviews! I highly recommend it!

Sanuk

Aug 12, 2025  on Shopify

We use Judge.me in a number or ways. CS tickets, collecting product reviews & displaying them on our website, etc. The few times I have had to reach out to support they have been able to help right away.

Latika Beauty

Aug 12, 2025  on Shopify

I received the support I needed very quickly and without any issues. The plugin itself was easy to install, use, and understand. I love it!

Melon Rind

Aug 12, 2025  on Shopify

This app was easy to work with and leaves my store feeling more professional. If you have great reviews on other platforms it makes sense to inform your shop visitors.

Red Eye Tek®

Aug 12, 2025  on Shopify

A "feature" of the free plan is an automated email that goes out to your customers requesting that they write a review, and you get minimal styling options for the email (or the ability to turn it off) without paying. No thank you!

KyraGalactica

Aug 12, 2025  on Shopify

Ich bin total begeistert. Zwar nutze ich bisher nur die kostenlose Version, aber es hat einfach alles, was braucht.

Flower Lane

Aug 12, 2025  on Shopify

I've been using Judge.me for a few years now. The app is easy to use and I love that it now automatically syncs reviews with Etsy. Customer service is quick and friendly! The new and updated features are great.

Armor

Aug 12, 2025  on Shopify

Andrew is Genius. Support was very good solved my query quickly and their responses are also with prompt timing & resolved all CSS issues.

goodsaho

Aug 12, 2025  on Shopify

The app is perfect for reviews, and the support is incredibly professional and fast. I highly recommend the app.

kingcables.org

Aug 12, 2025  on Shopify

Hard to navigate. We have over 1000 GENUINE reviews from Etsy. Something you can't tamper with, yet only 800 got imported, and we have a 10% verified?! Bullsht! Every time I try to reach support, I crash into a bot.

Buho Boost

Aug 12, 2025  on Shopify

Great support. The team is responsive and knowledgeable. Their help made setup and troubleshooting effortless.

Pure Whimsy Jewelry

Aug 12, 2025  on Shopify

This app has the absolute best Customer Service I have ever experienced. They get back to you right away and are extremely receptive to whether ever your problem or request is. Right now I have the free version of this app and I'm very happy with it, but may upgrade in the future. It is a great app and I highly recommend it.

CamperNation

Aug 12, 2025  on Shopify

Excellent customer service - very quick to reply and resolve issues, with proactive help. The app also works great generally, it's the best review app for Shopify I've found, having tried a few.

zukiiejewels

Aug 12, 2025  on Shopify

Awesome support! I needed help with something important, and their support team was amazing. They responded quickly and helped me get everything sorted out

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