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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,261)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

The Gardenista

May 20, 2025  on Shopify

Great app and exceptional customer service. The app is very easy to install and use. We had to import reviews from an unsupported site and asked a lot of questions about how to do this and other things. Nothing was too much trouble, response was quick, timely and accurate. Highly recommend.

BONIFAKTUR

May 19, 2025  on Shopify

We had some issues with integrating the app into our theme but the support was super helpful and resolved the issue very quickly with a custom solution. Igor was very nice and took on this challenge. A really outstanding customer support experience.

LORE Australia

May 19, 2025  on Shopify

Easy, simple and clear. The real human instant chat support makes it levels ahead of other review apps.

@ZZWIPES

May 19, 2025  on Shopify

Soufiane helped me today with all my reviews, excellent client service! I love the app! thanks again

Dermavive

May 19, 2025  on Shopify

I had the pleasure of working with Hakima from Judge Me's customer support team, and I can't say enough good things about her! She guided me through the entire process of integrating product reviews on our bundle pages, and her knowledge, patience, and responsiveness were outstanding. Hakima took the time to fully understand our setup and walked me through each step with clear, easy-to-follow instructions. When we hit a small technical snag, she didn’t just offer a quick fix—she dug deep, provided multiple solutions, and made sure everything was working perfectly before closing the conversation.

Mateo Fragance Essence

May 19, 2025  on Shopify

Recomiendo esta app 100%100 me han resuelto todos mis problemas para configurar la app a mi gusto, buena atención y siempre disponibles en todo momento independientemente de la hora o el día, estoy muy contento con el servicio!!! Un 10 de 10 y muy agradecido con los chicos que me han ayudado de forma muy profesional !!

Marpy Naturals

May 19, 2025  on Shopify

The app is easy to work with in our store, and the our experience with Judge.me and their people has been very positive.

Midnighties

May 19, 2025  on Shopify

The app was easy to set up and install on my store on my own. It's very intuitive. I've had offline sales - people emailed me reviews, which I could easily upload myself. I then needed the Judge Me team to verify the reviews after I submitted proof of sale. The support team is super responsive and gets everything verified same day.

WaveBerry Threads

May 19, 2025  on Shopify

The customer service was great! I had an issue and they were able to quickly address and fix it for me!

Beautify Skin Care

May 19, 2025  on Shopify

Rodrigo on their support team has been amazing. Feel like we are on their top-tier plan in regards to helping me with questions and all the features. We are about ready to do a launch and look forward to upgrading and working with you! Recommend to others!!

SHIRUKI Cosmetics

May 19, 2025  on Shopify

Stunning experience, the customer service helped me with my request very quickly. I highly recommend this app ! Thank you again for your help !

Grace & Green

May 19, 2025  on Shopify

Thank you very much for your help! Our previous reviews app was super costly. :( We can't use such apps. It seems that this app is great. And their support is also great! :) After trial, we will continue to use this app as Awesome plan ! We hope we will work with Judge.me.Product Rrevies together and expand our business together!

Prestige Coffee

May 19, 2025  on Shopify

Upgraded to the Awesome plan and have been continiously impressed. There was a small issue with a widget conflicting with our themes animation on scrolls so I reached out to the app for help. Within minutes Chris from Judge.Me had fixed the issue. These guys have great customer service too. We have just finished integrating our Google Business reviews to our website, which has doubled our website reviews. Great for small businesses to incorporate their reviews into the one space and showcase themselves. Highly recommend. And thanks again to Chris for the outstanding service!

Nibbles and Paws

May 18, 2025  on Shopify

I was from Loox, moved to judgeme for pricing and feature. Blown away on how easy it is and good ux/ui. Did i mentioned support too ? I got Soulaimane that had helped me with few questions during migration and had resolved all of them ! I love this !

Kensington Market Sourdough

May 18, 2025  on Shopify

Quick help when needed. Issue with integrating with google reviews resolved via the chat app nicely within a few min.

Flamandine

May 18, 2025  on Shopify

application pratique et simple à utiliser. l'équipe de support est réactive et toujours disponible pour répondre à vos demandes. je recommande vivement!!

FAB28 Industries

May 18, 2025  on Shopify

The support team is very responsive. They responded to my support request within minutes and were able to solve it quickly.

Breathlink

May 18, 2025  on Shopify

Absolutely amazing how much value this app provides for free! And the customer service is really crazy fast and competent. I just had an issue where the review widget only show up in the Shopify theme editor but not on the web page of the store. I couldn't fix it for an hour and Nouhaila from the customer service just fixed it in 5 minutes. Thank you!

bornsupps

May 18, 2025  on Shopify

Great customer support! I'm very happy with the app after many months having it installed on our page.

Stumpy's Style

May 18, 2025  on Shopify

have just started using judge.me and so far its been great and there support team are amazing they have really helped me with the set up of the reviews and getting to work with my site they have been great!

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