Got all my concerns ironed out by support - Hoang. Great and patient guy. Fantastic team support and app.

Makes reviewing items easy and automated. Brian was super helpful with an issue i had with custom line item and issue was solved within couple of minutes

The experience of using it is very good. There are many useful guidelines and the customer service is very prompt.

The people behind Judge.me are always there to help. Very responsive to all my questions. Highly recommend this app! Joe K

Mixed, and I am willing to update this after I used it more often. I was off to a rocky start and that is (IMHO) the biggest weakness of this app. The tutorial and everything is made from an inside out view. Its all centered around this product. It is not designed from the perspective of a business. So it uses a lot of terminology (Judge.me-speak) that makes sense to them, not necessary to an outsider. I had a great experience with a member of the support team on chat and that helped a lot. The app is also FULL OF FUNCTIONALITY. There is lots of stuff and its very tempting to clickk here and ther and switch on all the lights- turning your shop into a bazar. Unfortunately there is little guidance on a strategic use of this tool that is most appropriate. Example: one of the first things I discovered in horror that its default is to send each customer an email asking for a review after each purchase. This may sound great to some, but for repeat buyers, this is just spamming, bordering on harassment. Luckily I found the setting BEFORE the first emails were sent... My impression after the first few days. this may change over time as I am getting more familiar with the tool and how to use it in a way tht complements MY business in the best possible way.

I am currently on the free version testing the product out. Its working extremely well, and their customer service has been quick and very helpful!

I am on free trial day one, it's not even live yet, and I have received stellar support from their dev team. They practically did all of the work for me; importing my previous reviews and setting it up as desired. I can't wait to see how it performs. It looks beautiful so far! I highly recommend judge.me and for the price you get a lot of features.

I would definitely recommend this app to others. Victor did an amazing job by taking on my website remotely to apply the necessary changes for my customers to be able to leave ratings and reviews. I think this is a great way for customers to engage and to buy by seeing what others like them have to say about a product.

I am a beginner in Shopify and this app is so easy to use! Also the customer service is great! Would recommend this app for beginners!

several times I have contacted Judge me for questions and when badges did not appear which is rare and other tasks needed. They have be 100% responsive and helpful. Last person helping me was Felix. Flipping awesome. Highly recommend Judge me. ken

It was so nice to chat with An from the Judge.me team. They were so kind in helping me navigate my first review. They gave me step-by-step instructions and answered all my questions. Thanks An!

Great app - does exactly what it promises and at a very reasonable price. Super easy to use and the support team is top-notch. Highly recommend if you're looking to build trust with reviews!

Overall, Judge.me delivers. Some issues were persistent, but their support did not give up on getting it fixed.

Excellent support, and quick resolution, Thanks to Ron for helping to setup on our website, and understanding our needs

The AI-powered inquiry responses are highly accurate, and many times, they help resolve any uncertainties. When I have directly asked questions via chat to a representative, I always receive prompt responses, which I greatly appreciate. I am very satisfied with the support; however, I find it a bit challenging to fully understand and utilize some of the features due to the lack of Japanese language support. I believe that adding Japanese language support would be a huge help for Japanese users! Since the app is commonly used in Japan, I would be very grateful if you could consider this.

The app helps us out with how we can have efficient feedbacking from customers. The rep helped me out clarifying some issues. Though we started on wrong foot he was able to get my point. Thanks Soulaimane.

Judge.me is a top review app — easy to set up, highly customizable, and extremely reliable. The support team is fast, efficient, and always willing to help with even the smallest details. We've been able to tailor the display exactly how we wanted, which makes a real difference in customer trust. Highly recommended for any store that values user feedback and wants to showcase it professionally.

I just started using Judge.me on my shopify site and LOVE IT! User friendly and plenty of different options within. Highly recommend.

Easy to use, good support, great social media promotion to increase trust in the brand. And good value for money.

The app set up was quick and easy. Faissal on the support team helped me finally solve a Facebook meta integration issue that has plagued us for a few months on other apps. 10/10