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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,280)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Afters.

Jun 04, 2025  on Shopify

Chris, the customer support agent, was literally one of the best support people I've ever had. Absolute rockstar who resolved my issues patiently.

Made By Zissa/MBZ Designs

Jun 04, 2025  on Shopify

Van answered my chat and was helpful and kind. I was struggling with where to add some code and she helped and was truly understanding. I appreciate her not only helping but helping me see what I missed with screenshots to help me for the future. Thank you Van!!

Flutter

Jun 04, 2025  on Shopify

Ha was exceptionally helpful, and customised my stuff right away when I had some issues doing it myself. Highly Reccomended!

Monjungle

Jun 04, 2025  on Shopify

The app is really well done and the support is really good, Brian from the support helped me solve a problem in a few minutes. Would 100% recommend !

Embrell

Jun 04, 2025  on Shopify

I truly appreciate the support provided by the Judge.me team in helping me set everything up smoothly. A special thanks to Hakima for her prompt assistance, patience, and clear guidance throughout the process. Her support made the experience seamless and stress-free. Great customer service!

Akshar Sarees

Jun 04, 2025  on Shopify

Really, very supporting team and application is also so good. And that layout gives premium look to our website

Orbixa

Jun 04, 2025  on Shopify

Je tiens à remercier chaleureusement Abderrahman pour son assistance rapide et efficace. Sa disponibilité, sa patience et son professionnalisme ont grandement facilité la mise en place des avis sur mon site. Grâce à son aide, j'ai pu avancer rapidement et en toute confiance. Un service client exemplaire que je recommande vivement !

Juno Mom - India's 1st Postpartum Care Brand

Jun 04, 2025  on Shopify

Quick and helpful support! Ismail was super responsive and solved my issue in no time. Really appreciated the smooth experience.

Equip Products

Jun 04, 2025  on Shopify

I had a large-scale issue of my own doing, so I asked for help, and in no time, I had the answer and fixed my site. Love it when I can get answers quickly to an issue.

Derive Jewelry

Jun 04, 2025  on Shopify

So far so good on this reviews app. I am using the free version as well, which doesn't allow for customer imported photos or videos and that is one thing I am considering upgrading the plan for. It seems to be a quick and easy process for my customers to leave reviews, because I am getting them frequently in comparison to another app I used prior.

Meyoco Studio

Jun 04, 2025  on Shopify

The Support was very quick and helpful in figuring out adding star ratings to my store page. Very satisfied with my experience.

Zoëma

Jun 04, 2025  on Shopify

Un service client au top, réactif comme jamais ! J’ai rarement vu une telle rapidité. Un grand merci

Colour Correct

Jun 04, 2025  on Shopify

A very helpful team that goes over and beyond to ensure that everything is integrated seamlessly. Highly recommended this app . Great service .

Flavour Bombs

Jun 04, 2025  on Shopify

excellent app and very good customer service. had an issue and within 30 seconds someone on the chat had fixed it!

Mojito Collection

Jun 03, 2025  on Shopify

Lorenzo was incredibly helpful and professional. The support I received was fast, friendly, and truly went above and beyond. It made my experience with the app seamless. Highly recommend the app!

Toys From The Woods

Jun 03, 2025  on Shopify

Wow! The chat support was absolutely amazing. Was able to get support to import my reviews from Etsy, how to add widgets to my website, change colours to match my branding and was directed to how to personalise my review emails template. The chat saved me so much time and I'm super happy with how everything looks. Thanks!

Little & Lively

Jun 03, 2025  on Shopify

We are enjoying this app! It's very easy to use and the team is very quick to answer any questions.

Ecococoon ™

Jun 03, 2025  on Shopify

I changed over from another well-known review app, which was costing a fortune. I am very happy with my decision to change. I have used the support chat on several occasions, and they have been fantastic. Thank you.

Eco Greenhaus

Jun 03, 2025  on Shopify

Customer Service was great! Back to you with an answer and actually did the work for me which was awesome! Thanks Ron

Nudicoffee

Jun 03, 2025  on Shopify

The free option has everything I need as a small startup business. It's generally simple to use, however there was a minor discrepancy with the instructions with respect to my sites file name. I wasn't quite certain where to place it so I started a customer support ticket thinking they would get back to me sometime the next day. Though, I was happy to see Hoang joined the chat right away, applied the code and set it up perfectly for me right away. I was saved a lot of time.

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