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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Mosey Me

Sep 18, 2025  on Shopify

Brian was SO helpful and helped with our whole import and transfer from our existing review platform. 100/10 recommend!

Ocean Club

Sep 17, 2025  on Shopify

Customers can easily leave reviews and the support are really helpful if you have any issues, Thanks!

Polar Bling

Sep 17, 2025  on Shopify

Tasnim was friendly, responsive, and very helpful in resolving an issue with a duplicate review. I had hidden one so the same review wouldn’t appear twice, but it unintentionally lowered my transparency score. Tasnim addressed it quickly and made the process easy. I’m very satisfied with the support!

Mac Goodness

Sep 17, 2025  on Shopify

The product aside, their support is amazing. Very responsive and will roll up their sleeves to fix issues. Super grateful for their help!

Fixderma Skincare

Sep 17, 2025  on Shopify

Multiple times asked about the question searches in the backend section for to 2years but have not received any solutions.

Slumber Baby Snooze Box

Sep 16, 2025  on Shopify

I had a minor issue with the way my reviews showed, and the AI agent sorted it out for me straight away. A few minutes later an actual person messaged and asked if the issue was resolved. Very happy with the service.

VEVE DOLLS

Sep 16, 2025  on Shopify

Helped a lot. It will automatically send email to customer and get reviews. It is easy to install and set.

NOKAYA

Sep 16, 2025  on Shopify

I just wanted to say a huge thank you to the support team for your incredibly quick and professional help with setting up reviews. Every question was resolved so efficiently, and you made the whole process smooth and stress-free. It’s rare to experience such responsive and attentive support — I truly appreciate it!

neolevee®

Sep 16, 2025  on Shopify

Top! App läuft seit einem Jahr reibungslos, beim Relaunch gab es ein paar Fragen, die umgehend beantwortet wurden.

Pastel Nails

Sep 16, 2025  on Shopify

I had trouble displaying the right stars rate but the judge.me team helped me get that fixed in under 5 minutes!

TAB Gear

Sep 16, 2025  on Shopify

Excellent support! Tasnim was extremely fast and helpful in getting the app installed and running on my store! Thank you!

Travel With Kyra

Sep 16, 2025  on Shopify

The team helped me with my issues very quickly. I had a few uploading issues and Lorenzo walked me through how to fix it. He was very patient and thorough.

Benedictine Herbs

Sep 16, 2025  on Shopify

Fast and clear communication - they responded right away to my issue. Love this app, and will recommend this to any small business to help them grow!

KAERUWA

Sep 16, 2025  on Shopify

使いやすいです お問い合わせにも迅速な対応で丁寧にご対応をいただきました ありがとうございました!

Solime Royal Hair

Sep 16, 2025  on Shopify

Very easy to setup and use. If you need additional help, customer support in the chat is amazing. Ron was very helpful in adding the widget back after my them upgrade.

Mambo Coffee Company

Sep 16, 2025  on Shopify

This app has made a huge difference to traffic coming to our online store. It's also engaging our regulars who love being able to give constant feedback. We're getting repeat reviews from our regulars.

AB ̄BC

Sep 16, 2025  on Shopify

Very good Customer and technical support with Judge.me Team. Specially thanks to Van, she is really very nice and quick respond^^

CHOOSE SARCASM.

Sep 15, 2025  on Shopify

Great customer support, but sometimes hard to fix things. You need to dedicate a bit of time to this app to get it all working well.

British D'sire

Sep 15, 2025  on Shopify

“The Judge.me team is incredibly responsive and helpful, guiding me through every step to ensure I get the most out of the app.”

luxeorganize

Sep 15, 2025  on Shopify

The Judge.me support team was amazing! They responded very quickly, guided me step by step, and even solved the problem directly in my store. Super professional, friendly, and reliable. I can highly recommend their service – thank you so much!

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