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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

KarelianStore

Aug 27, 2024  on Shopify

Absolutely great support! The problem was resolved quickly and the service was friendly and knowledgeable. Excellent!

WildandKing

Aug 27, 2024  on Shopify

I have to admit that this plugin is incredibly powerful for every eCommerce platform. I've been using Judge.me for WooCommerce for a long time, and I really appreciate all the features and the excellent customer support. Now that I'm setting up a new Shopify website, Judge.me was my first choice, and it has not disappointed me.

Ongles Elaine Lemay

Aug 27, 2024  on Shopify

I'm very happy everytime I need help they are here to help and the problem is solved. Really easy to use. I recommend this app

Flexx International Ltd

Aug 27, 2024  on Shopify

It's an excellent app, very well-priced, and has good functionalities. The support was very responsive, and Thanh resolved my problem quickly. I am glad my developer installed this app for us. We use it to collect product reviews and let customers ask questions about a product directly on the product page. We can answer them, and answers stay there for others to see. This helps customers make better decisions when buying the product.

lasersafetyindustries.com

Aug 26, 2024  on Shopify

Excellent 24 hour service for helping set-up. As the number of reviews would imply, its a world class app with an excellent integration/customization. Beyond reviews, if your looking for a nice Q&A widget (that can reflected at the top of your product page), it appears this may be an excellent app. Haven't got to integrating it but was looking for one.

Watch Cobblers

Aug 26, 2024  on Shopify

Great free features and amazing customer support team, even for the stores on the free plan! Quick responses.

luahome.cl

Aug 26, 2024  on Shopify

Excelente servicio y atención al cliente. He comenzado a usarlo y me ha sorprendido lo bien que funciona, incluso estando en el modo gratuito. El servicio es increíble y personalizado; no estoy hablando con un robot, sino con un ser humano

Viajecito PH

Aug 26, 2024  on Shopify

Great servince and Thanh has been so helpful with assisting me in all of my inquiries and concerns! Highly recommend!

Ann's Vibe

Aug 26, 2024  on Shopify

Ron noticed me online and started to chat with me. Ron helped me get my app set-up and even went above. Ron, change the review area to be the same color of my store and added my company's logo to my email page. I just opened my store, and this was a huge help for me. I really appreciate his help and attention to details on my store review section. Thanks for being great!

Snuggle Society

Aug 26, 2024  on Shopify

I would recommend the app because the customer support is very good and they take the time to answer your questions and be thorough, while still building trust and assuring you that you and your business are in good hands.

Say the Label

Aug 26, 2024  on Shopify

I had Ron help me with the set up and he was incredible! He made the process so easy! highly recommend this app!

コロンブランシュ オンラインショップ | 久留米の米粉スイーツ・パンのお店

Aug 26, 2024  on Shopify

I had some trouble with the screen not displaying properly, but the support staff was polite and I was able to use it with confidence. It's a great app with lots of features.

Warbird

Aug 26, 2024  on Shopify

Phenomenal support! I rebuilt our website in a new theme and generated new skus for several existing products. All the reviews were missing or lost but their support team did all the work to get them up and visible again. Can't go wrong with these guys!

TUCCI

Aug 26, 2024  on Shopify

Abraão from their team was incredibly helpful in getting us transitioned super quickly from our old review platform to Judge.me.

bellemenyc

Aug 26, 2024  on Shopify

Abderrahman was so efficient and quickly resolved my issue! Amazing customer support, really appreciative of his assistance!

Craftly Ltd

Aug 26, 2024  on Shopify

Brilliant customer service and all my issues were fixed promptly! I never leave reviews but was so impressed with their support I had to. Thank you :)

Crossrow London

Aug 26, 2024  on Shopify

I’ve been using Judge.me for my e-commerce store, and it has been an absolute game-changer. The app is incredibly easy to integrate with Shopify, and it seamlessly collects and displays customer reviews.

joujoubotanicals.com

Aug 26, 2024  on Shopify

Im just starting out with the app, but so far Im impressed with support. Soufiane was fast, agile and proactively offered help with transferring my reviews to Judge.me. Looking forward to testing the app more so I can better review it

MagiKids

Aug 26, 2024  on Shopify

Atendimento excelente, equipe solícita. Tive problemas pra integrar as avaliações à loja e o Daniel e a equipe rapidamente resolveram meu problema. Obrigada

Knit & Knot

Aug 26, 2024  on Shopify

Quick installation thanks to the support chat, very friendly staff who were happy to instal, add to product pages and change the colour for me

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