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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Empty Spools

Sep 27, 2024  on Shopify

I'm new to this application but will say this about their support. THEY ARE BOTH HELPFUL AND EXSPEEDIENT. I was greeted quickly, was asked about what widgets I wanted, I asked back to explain them to me and was able to see a list of them all with their pricing and propose listed as well as having Pictures of how their products will look. Then I could make my own decision, and my wanted widgets were installed in the blink of an eye. With this type of service for free, I look forward to upgrading when I am ready. Yes, I highly Recommend

Lumora Skincare

Sep 27, 2024  on Shopify

Very good support, Hakima was fast and very helpfull. the app has everything you need to show social proof and get reviews from customers

Creativ'Pro Graphix

Sep 27, 2024  on Shopify

Support client très réactif, étant donné que j'ai 2 comptes chez Shopify. J'ai communiqué avec Judge.me sur ces deux comptes et ils sont parfait. Je recommande

Creamy Candle

Sep 27, 2024  on Shopify

Super Appli avec un très bon suivie, j'ai été accompagné par Jess qui ma simplifié le paramétrage de l'application. Je recomande ++

Made with Love

Sep 27, 2024  on Shopify

Their customer service is efficient and helpful. They helped me install the widgets on my product page.

MoritaShop

Sep 27, 2024  on Shopify

I liked very much how I was attended, a very good customer service, good app, I attended less and helped me in everything I needed and gave me tips to improve, I feel very grateful.

Along Came Quilting

Sep 26, 2024  on Shopify

Easy to use. Yeah!! Also - fabulous assistance. We don't have a 2.0 theme, so there were a few things which needed massaging to work. The help team got it all sorted out for us.

Lily Aria

Sep 26, 2024  on Shopify

Love the app so far and how it integrates my Etsy reviews! Jess helped me install it as well as answer any questions I had! She was so friendly and helpful, excellent customer service!

TKFitBoutiqueStore

Sep 26, 2024  on Shopify

I removed the app and added it back again and it finally working. Thank you Claudio for getting the app to work on my store. I appreciate it! :-)

Outback Digital Growth

Sep 26, 2024  on Shopify

Always extremely helpful and 24/7 support is great. I have this app on both of my stores and support has always set things up within minutes if I have trouble

Good One Games

Sep 26, 2024  on Shopify

Victor helped me out with a technical issue. He was extremely patient and stayed with me in the chat while I took care of my baby! Excellent support.

Simple Scents Candle Company

Sep 26, 2024  on Shopify

Had a bit of confusion intalling the referral part of the app. The tech helped me out and got it fixed in about 10 mins. Very happy with it and the service backing the app.

Cafe De Anatolia Shop

Sep 26, 2024  on Shopify

The app itself is useful, actionable and important for every seller. But the customer support is something else. Probably the fastest response to solution experience I ever had with a customer services. Bravo!

KI-Masters

Sep 26, 2024  on Shopify

Abraão did a very great supporter job, hes helping me instantly and fixed everything in less then a minute!!

Colour&Spice

Sep 26, 2024  on Shopify

Super goed geholpen door Soufiane bij het installeren. App ziet er gedegen uit. Moet er nog verder mee aan de slag maar zo ver een zeer goede indruk.

Bhamurie

Sep 26, 2024  on Shopify

L'App sembra molto semplice ed intuitiva. Assistenza ottima! Gentile, veloce e super utile. Mi ha risolto il problema velocemente. La consiglio!!

Stereo Untypical

Sep 26, 2024  on Shopify

After migrating to the free version I had duplicate reviews. I asked the developer for help and Nouhaila fixed this immediately! Amazing service. Many thanks.

Washinello

Sep 26, 2024  on Shopify

Ausgezeichnetes Kundenservice, ich wurde nun 2 Tage von Faissal unterstützt! Wir haben für alle Problemchen eine Lösung gefunden ohne Kompromisse. Die Kommunikation mit Faissal war äußerst professionell und Lösungsorientiert. Sehr toller Support!

PinePower

Sep 26, 2024  on Shopify

The service provided by this app was outstanding. As soon as I installed it, someone immediately helped me import my reviews from Trustpilot to my store. I would highly recommend it—10/10! The app itself is fantastic, offering a lot of customization options, and it's very affordable.

Outlier

Sep 26, 2024  on Shopify

I recently had the pleasure of interacting with Abderrahman for some assistance on my Shopify store, and I was thoroughly impressed by the level of service provided. Abderrahman was not only knowledgeable and efficient but also exceptionally patient and understanding. His expertise helped resolve my issues quickly, and his proactive tips will undoubtedly enhance my store's performance. If you're looking for reliable and friendly support, Abderrahman is definitely your go-to! Highly recommended. Please take a moment to rate his service as it truly makes a difference. Thank you, Abderrahman, for your outstanding support

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