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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

SafeSight

Oct 01, 2024  on Shopify

This has been a great addition to our site and Ron was very helpful in assisting us customise it to our needs.

OBJETO

Sep 30, 2024  on Shopify

El uso es sencillo, la configuración y puesta en marcha así como la solicitud de reviews y creación de cupones. En cuestión de minutos empiezas a recibir reviews. Una maravilla

Masonti

Sep 30, 2024  on Shopify

I had a problem with the code in judge.me. I asked customer service and Hoang resolved my problem swiftly and efficiently. I was stressing about it for 1 day and he fixed the issue in less than 15 minutes. Thank Hoang

Sensuous Aromas Fragrances

Sep 30, 2024  on Shopify

I am still waiting for a solution to the manual review request issue not allowing me to select a date of purchase to submit a review request to my customers. I received instructions to send request which I have been doing for years vs a solution for the date holding up the request from being submitted. I explained again in a second email with no response.

NC Grass Plugs

Sep 30, 2024  on Shopify

We have used the app for a couple of years now and would highly suggest it to anyone with an online store.

Almaiya

Sep 30, 2024  on Shopify

I love how the free plan offers just what a startup needs to collect reviews - I am able to personalize the emails and schedule them out for whatever time frame you choose. customer service was super fast and helpful when I had a question too! I highly recommend!

Adoreel

Sep 30, 2024  on Shopify

Ron was my service manager and did a great job on the 1v1 QA. So, I am gonna give him five stars for offering thoughtful advice and diligent follow-ups. Judge.me is pretty decent in terms of its service offerings and pricing, I would like to recommend this app to other store owners.

The One Roses

Sep 30, 2024  on Shopify

I got nice experience reaching out on the team while i am having trouble on my installation on external platform. They gave me other available advice that can fix my issue. Thank you its really help a lot

finchmod

Sep 30, 2024  on Shopify

I got this app this morning and have already had two different people help me get it going and I already have 7 reviews up on my shop! Thank you!

M.A.S. Shopping

Sep 30, 2024  on Shopify

Die App ist wirklich großartig und ich kann sie nur wärmstens weiterempfehlen! Sie ist intuitiv zu bedienen, bietet eine Vielzahl von Funktionen und hat mir in vielen Bereichen den Alltag erleichtert. Besonders hervorheben möchte ich den Kundensupport: Er ist schnell, kompetent und immer freundlich. Bei Fragen oder Problemen wird einem sofort geholfen, was heutzutage nicht selbstverständlich ist. Rundum eine tolle Erfahrung – ich bin begeistert!

PrePoo.de

Sep 30, 2024  on Shopify

Outstanding service! I installed the app and a developer asked for collab account. Then installed everything I asked him for. Absolutely amazing service. Thanks a million!

Roia Moto

Sep 30, 2024  on Shopify

So far really happy about it. Customer support, Abraao, helped me to set up almost everything. Glad to pay the monthly fee for such service!

Just Print It 3D

Sep 30, 2024  on Shopify

Fantastic app. The free version is enough for my small shop. The staff are extremely helpful. Automations are great.

iRaveEssentials

Sep 30, 2024  on Shopify

Faissal is very helpful. I had a problem regarding the carousel widget and he wasted no time in resolving the issue. Excellent service!

Wildhunde

Sep 29, 2024  on Shopify

So far extremely helpful with any and all issues. Its not a perfect app but they're very aware of any issues and working to make it the best possible. Customer service has been very fast each time!

Retromin Watches

Sep 29, 2024  on Shopify

Andrew did a great job supporting me. He mentioned he is new and admitted to not knowing something. I really appreciate his honesty and quickly finding the answers I was looking for. My only concern is that he plugged my reviews json file into a free online tool to convert it to CSV. He was definitely doing this to help, but this is also a potential risk as PII or other business information could be being farmed from it. Other than that, I'm happy with the product so far and the support I've received.

Officine Minimale

Sep 29, 2024  on Shopify

They showed up as I added app to my shopify store and they saved me maybe 5 hours of work. Excellent customer service and its obvious by the 5 star reviews.

Kitanica

Sep 29, 2024  on Shopify

This app is build so well and easy that integrates with your store the moment you download. Tons of ways to customize the layouts to match with your branding guidelines and requirements. Support team is always there to resolve your issues anytime. I have had great experience with it.

Otherworld Cosmetics

Sep 29, 2024  on Shopify

Very helpful to have Abraão to chat with and help me setup the widgets and explain next steps. I'm very excited to start collecting reviews.

wildes.

Sep 29, 2024  on Shopify

Ich bin sehr zufrieden, auch mit dem support - sehr zuverlässig und unterstützend. Allerdings finde ich es nicht gut, dass Bewertungen von Kunden, die bei mir nicht online, sondern in meinem Geschäft lokal einkaufen, nicht als "verifiziert" gekennzeichnet werden.

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