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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Champ Brand

Oct 01, 2025  on Shopify

I had an issue with the review modal and the team was fast to act and fix it. Can't speak highly enough about the customer service. Highly recommend this app and will recommend it to others in the future. A++

Fewl

Oct 01, 2025  on Shopify

I love it and use it for months! Support is amazing too, the AI and human agents are reactive, that's a REAL good point!

Lady Ros

Oct 01, 2025  on Shopify

Judge.me Product Reviews App – 1 Year User Experience Pros: We have been using this app for over a year; its design and ease of use are great. The app structure and live support are very good; they respond quickly and help efficiently. Cons: We have been using the app for over a year and switched to the paid version 1 month ago. Unfortunately, it has been disappointing: despite having many orders, we have not received a single review. Paying for the paid version doesn’t make much sense for us. Because no reviews were coming in, we reached out for support. Tasnim helped us, thank you. She checked our system and website, confirming everything is set up correctly. However, we still haven’t received an answer to our main question: why aren’t we getting reviews? In our opinion, there is an issue with the app. Is it normal that not a single customer leaves a review among so many orders, even though we offer gifts for every review? Now that all conditions are perfect, why are no reviews coming in? Other features in the paid version seem useless to us; we haven’t seen any benefit so far. The difference between free and paid versions, based on our observation, is negligible. We will continue to try for another month, but we are not sure this app is the right solution for us. Note: We are unsure; we will continue testing for another month. If we still do not see results or receive reviews, we are considering canceling the paid version as it would be an unnecessary expense. Everything is set up perfectly on our side, but the app doesn’t seem to deliver the main purpose. We will update this review after another month of experience. Wishing everyone great sales!

Lizzie Clark Designs

Oct 01, 2025  on Shopify

I was having an issue with Automatic Review Reminders and got someone right away. They helped me find the spot. I realized that I don’t have a plan that sends Automatic Reminders, and was offered a work around! Just what I needed. Thanks!

Jaliyah.Kreationz

Oct 01, 2025  on Shopify

I love them so much. Not only did they make my website reviews stand out more, I needed help adjusting the placement and they took the time out of their day to bring a real person to help me. I will continue to use this app for my store ! I have seen improvement in conversions since this !

Cox Ranch Supply

Oct 01, 2025  on Shopify

We use Judge.me for both of our Shopify stores and have found that it works really well. We have used it for over 2 years. We have seen reviews increase, and the automations help to save us time and effort. A really good product/app.

Hitilove official

Oct 01, 2025  on Shopify

Judge.me has been a reliable and effective tool for our store. From seamless integration to daily operations, it handles review collection, reminders, and display with great flexibility. Customizable templates, rating filters, and support for media-rich reviews have noticeably increased customer trust and conversion rates. The team provides great support and regular feature updates. Excellent value for any merchant looking to leverage authentic customer reviews.

Parkhill Cellars

Oct 01, 2025  on Shopify

Great customer service , I was struggling to set up judge.me as I'm not the greatest with apps and they were very helpful and responsive, even sent me a visual to make it easier !

Alissar Flowers

Oct 01, 2025  on Shopify

The best app to use to collect reviews, and the customer support team have an incredible service, Keep up Judge.me on your great way of serving merchants

Oceans Optics

Sep 30, 2025  on Shopify

Excellent support team! great app especially if you dont have many other reviews. I used the free plan for a while, now testing the awesome plan. So far its pretty awesome..

Quokka

Sep 30, 2025  on Shopify

Great app, which combines "all that we need" functions. The latest update with modern review widget customization and video carousel of our customer reviews is the greatest functionality. Now we are planning to try email marketing module in order to collect our customer reviews. And, of course, A+ for the customer support

Masi Jewelry

Sep 30, 2025  on Shopify

Great customer service! Immediately got reviews from my customers. Thank you Daniel for answering all my questions

MEANANIMAOLI

Sep 30, 2025  on Shopify

Un collaborateur au top qui a réussi à mettre en place les fonctionnalités sur les avis et le carrousels aussi. Merci beaucoup

Wrist Outfitters

Sep 30, 2025  on Shopify

Judge.me has been very stable and comprehensive in its approach. Glad we chose Judge.me for our store!

Seaco Online

Sep 30, 2025  on Shopify

We had some issues importing reviews from another app. Ron was very helpful and prompt in setting my issues, thank you so much Ron!

Sisu Grip

Sep 30, 2025  on Shopify

I like the program and I'm running the free version for now. I did have one problem though: My shops language is in Finnish and when I reply to my customer reviews, they get an automatic reply and my answer translates to Estonian. This is very frustrating, so I contacted judge.me team and they helped me to solve the problem quickly.

SURA SHOPE

Sep 30, 2025  on Shopify

I started using Bloom Superfood Greens to help with digestion and energy, and I’ve really noticed a difference. The blend is packed with probiotics, fruits, veggies, and digestive enzymes, which makes it easier to get in nutrients I don’t always have time to eat in a busy day. The flavor is surprisingly good for a greens powder( I got the orange passionfruit; it really isn’t a bad taste with juice and it is ok with just water)—light, slightly sweet, and not overly grassy. I usually mix it with water or add it to a smoothie, and it blends well without clumping. After a couple of weeks, I felt less bloated and had more steady energy throughout the day. It’s not a substitute for eating your veggies, but it’s a great boost for anyone who wants extra support for digestion, gut health, and overall wellness. Definitely worth adding to your routine!

Blue Lily Healing

Sep 30, 2025  on Shopify

Felix was great help on customer service! He answered all questions quickly and was able to help me set up the app. Thanks!

Kitchen Alliance

Sep 30, 2025  on Shopify

Had a question with the widgets and the service team (Brian) helped me out, gave me clear directions how to solve the problem. Overall very effective, thanks alot!

Beekeepers.Wife

Sep 29, 2025  on Shopify

Judge me has been great to integrate my reviews. They update with new functionality to make the app even better. Thank you!

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