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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (42,999)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Elevated Hemp Co

Mar 20, 2025  on Shopify

Recently started using Judge.me for reviews and so far it's been great! I needed some help and customer service was excellent, very fast responses, and quick help!

Omaicat

Mar 20, 2025  on Shopify

i had some issues with the review, but the customer support help me moving the reviews from one product to another one!

PulinGO

Mar 20, 2025  on Shopify

It's truly a great app, a must-have for Shopify. The support team is amazing and makes every effort to solve any issues you have. The price is very reasonable, and I really appreciate it. A special thanks to Lorenzo from the support team for providing excellent assistance.

GustoNYC

Mar 20, 2025  on Shopify

Cassiano was super helpful, helped me customize a couple of elements I couldn't do myself - app itself is easy to use, great options and imports reviews from SHOP!

YL STUDIO LLC

Mar 20, 2025  on Shopify

I needed some assistance and Claudio quickly recognized the root of the issue. He installed my review widget to address the error I was receiving. Claudio was knowledgable and quick. Customer service is excellent

Pawarts

Mar 20, 2025  on Shopify

This is the most advantageous solution for my store. We have had an excellent experience transitioning from another review application to Judge.me. The process is remarkably straightforward, and their support team is exceptionally helpful in configuring everything correctly in a timely manner. Outstanding work, team!

Nagnex

Mar 20, 2025  on Shopify

"Judge.me is an excellent product review app that has significantly improved my Shopify store. The seamless integration, customizable review widgets, and automatic review request emails make it super easy to collect customer feedback. The free plan itself offers great features, and the paid version is totally worth it for additional customization. The ability to display photo and video reviews has boosted trust and conversions. Customer support is also outstanding – they respond quickly and provide effective solutions.

Lifespan Supplements

Mar 19, 2025  on Shopify

Quick response from customer support and very helpful! Especially Ron was helping me with my questions.

TMBR

Mar 19, 2025  on Shopify

Some of the app customizations were a little trickier to set up than I thought but I received fast and friendly customer service from Andrew which helped me solve my automated email issues!

Water Wolves Fishing Store

Mar 19, 2025  on Shopify

App works smooth. Customer support is great. They are dedicated to solve any problems, no matter how long it takes. Really satisfying.

FIED

Mar 19, 2025  on Shopify

You responded quickly and helped me with the modification very kindly. It was easy to use even for beginners. The function is neat, too!

Companyblue

Mar 19, 2025  on Shopify

I installed the Judge.me plugin but couldn’t get it to work. Then, I contacted technical support, and they quickly resolved my issue. Thank you very much!

Cactodrinks

Mar 19, 2025  on Shopify

Cactodrinks.com approved - Easy to install and effective for reviewing our products - highly recommend

Kaden & Kai

Mar 19, 2025  on Shopify

Excellent support. I usually have a lot of formatting needs and integrations with apps like Omnisend and Shopify. They do a great job helping out and making sure the set-up is done right. I was using a different review app (much more expensive) and am glad I switched. It works great. Especially the ability to use a QR code for product reviews. I hand it out when I do in-person sales. It has increased my person reviews a lot (I barely got any before)!

oto cosmetics

Mar 19, 2025  on Shopify

Judge.me is an amazing app for collecting and displaying customer reviews! It’s easy to set up, highly customizable, and works seamlessly with my Shopify store. The customer support (Mam Tasnim) is also very responsive and helpful. My reviews now look professional and help build trust with my customers. Highly recommended!

Sans Skincare

Mar 19, 2025  on Shopify

If there were more stars for customer service, I'd give them! I can't review the app yet because I just installed it, but I can say that Abraao helped me so much. I couldn't have done it without him, what a treasure! Thank you for your help Abraao!

totwoo

Mar 18, 2025  on Shopify

Judge.me is an excellent review app with great features and ease of use. Their customer support is outstanding—Binh responded very quickly and efficiently, resolving our issue in no time. Highly recommend this app to any merchant looking for a reliable and effective review system!

Smart D'sign Embroidery

Mar 18, 2025  on Shopify

I am running the free version of this app for 6 months now. The import of my Etsy reviews worked without issues and my customers are able to use the review option within the shop. The free version works very well. I soon will be upgrading to the paid plan to get the additional features. The chat support is very helpful and instant. So far I can highly recommend the app.

Kitar Cats

Mar 18, 2025  on Shopify

Using the free version (for now), it has been easy to navigate and the service was fast and on point.

XGIMI Official Store JP

Mar 18, 2025  on Shopify

I wanted to adjust the margins of the rating module and the technician responded on the first try and adjusted them for me. And also synchronized the settings for my other sites, the technician was prompt and professional, thank you very much for them, recommend!

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