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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,304)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Sleeptime

Jun 23, 2025  on Shopify

Great App, very simple to use and customizable. It has a generous free tier that we used for a while and then upgraded to use some extra features.

JBeSassy.com

Jun 23, 2025  on Shopify

I handled all of the installations but when I was seeing three review widgets pop up I needed to know how to remove part of them. Noah was quick to answer with exactly what I needed to know. I had another question later and the answer provided told me what I needed and it was nothing that the Judge app had caused but the information was still given and I really appreciated it!

Doves of Dawn

Jun 23, 2025  on Shopify

Judge.me quickly responded to my needs when I was having an issue with the app and fixed it immediately! Greatly appreciated :)

Moki Design Studio

Jun 23, 2025  on Shopify

So far an amazing app! Does everything I want it to and it's super customisable both with the built in options and with CSS. The AI agent is really useful, even for coding, and you can easily speak to a human otherwise. Thanks so much to Daniel and Nouhaila for all your help so far :)

HomeBliss Boutique

Jun 22, 2025  on Shopify

Excellent support! The consultant was very helpful, quick to respond, and solved my issue professionally. Great customer service — highly recommended!

The Yorkshire Scarf Company

Jun 22, 2025  on Shopify

Really great review app, still learning how to make the most of it, loads of great functions, staff always respond promptly whenever I have any questions and they are really helpful. I am very pleased I chose Judge.me!

Scent Atelier

Jun 22, 2025  on Shopify

really appreciate the prompt and competent customer service and support. this is really important to us as our business largely operates online.

Tutu and Kai

Jun 22, 2025  on Shopify

I wonder how come an app maintains a 5 star . Initially i though it was fake . But man what a service provided by them absolutely amazed . You and your team deserves more than 5 star. Heartfully written

Sovende Bjorn

Jun 22, 2025  on Shopify

Love this app, if I only had one app installed on my shopify site it would be this one. Easy to set up and gather reviews, widgets look good on the site and emails that get sent look good too :)

Fruit Bearers

Jun 22, 2025  on Shopify

Appreciate the customer service. Very helpful in fixing some things for the widget. Great app for reviews.

Pocket Pool

Jun 22, 2025  on Shopify

App looks great, free plan has lots to offer, affordable paid plan with lots of additional great features. Their support team is also one of the best out there by far; I had run into an issue where the app wasn't displaying properly on a new Shopify theme I was using, contacted support and within 20 minutes they had the issue resolved and took care of everything for me.

mcstutoring.com

Jun 22, 2025  on Shopify

App works and is generally easy to use. You follow the directions on the app or watching a YouTube video (I think I did a mix of both). If you're having trouble, you're probably overthinking it. The user interface is easy to work with if you take the time to read what each widget does. I'm using the paid version, so I cannot speak for the free version. In my opinion, the paid version is fully worth the price. In my one month of using it, I've contacted them twice and both times have been helpful. Read the reviews here and elsewhere and I believe you'll choose Judge.me for displaying your reviews on your Shopify store.

LATEA™

Jun 22, 2025  on Shopify

Easy to use, super helpful team, and makes my store look so much more trustworthy! I love how Judge.me lets my customers leave reviews right on my product pages. Installation was fast, and when I switched to a new theme, updating the widgets was simple—just a couple clicks and everything worked. The support team is always quick to answer questions and help with any changes. Highly recommend for anyone serious about building trust and social proof!

Comfortable Silence.

Jun 22, 2025  on Shopify

Great app. Great customer service. Ron was a huge help - responded late on a Sunday night to my questions. Even customized a template for me and adjust the colors of my widget to better match with my website aesthetic. I just upgraded to the Awesome Plan - looking forward to taking advantage of the features it offers. Thank you Judge.me !!

Inkケアプロダクト

Jun 22, 2025  on Shopify

このアプリに支えられている!レビューはどんなプロモーションより大切です。

Kaoru Sydney

Jun 21, 2025  on Shopify

Judge.me has given me so much confidence on running my shop. I have been using is for over a year and it really helps to me to build positive relationship with my clients. Also product support is excellent. I was able to get hold of support in 2 min via chat and got that problem fixed right away! Having good live support helps me so much. So I highly recommend this app to anyone. So give it a try :-)

Woodartdeal

Jun 21, 2025  on Shopify

I heard about the Judge.me review plugin from a friend who told me it has a great reputation and is very reliable. Most importantly, their customer service team—Han and Jess—responded quickly and resolved my issue. It honestly feels like someone’s online 24/7! It's Saturday today, so I just wanted to say—have a great weekend!

Aura Maternity

Jun 21, 2025  on Shopify

It takes them ages to fix a bug and I feel like their customer support is not very informed about certain features of their own apps. Disappointing.

SUPR

Jun 21, 2025  on Shopify

really grateful for the help in migrating my reviews, especial thanks to Binh for being so patient and helpful.

Brass Globe

Jun 21, 2025  on Shopify

For so many clients and now for our dear Brassglobe, THIS IS BY FAR THE BESTTT recommended application in terms of all given customisations. You name it and the active support is on it's toes to get it done. Thankyou so much team!! Great Work.

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