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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

DOMIRA

Oct 21, 2025  on Shopify

I had an exceptional experience using the app! The customer support team is incredibly supportive and truly goes above and beyond to help.

Super Unleashed

Oct 21, 2025  on Shopify

Big 5-star shout out to Brian who helped me (patiently) change colours, navigate the review inputs, and got the app running smoothly on my site. Cheers!

Mini Goodies

Oct 21, 2025  on Shopify

Ik gebruik deze app nu al een tijdje en het is een hele fijne app om te gebruiken op mijn shopify store. De klantenservice is ook prettig kan ze alle vragen stellen voor ondersteuning.

Supplementhane

Oct 21, 2025  on Shopify

thanks abderrahim and the team for quivk responses lately and fixing the issues in short times. Using the app for 2 clients and pretty satisfied still!

MANDUST INC.

Oct 21, 2025  on Shopify

As a store owner, I rely on customer service teams to help me with a lot of backend/coding work. Judge.me customer service team is amazing and I would recommend this App to anyone!

seeleyjames

Oct 21, 2025  on Shopify

The app does exactly what you expect and does it well. What sets Judge.me apart is the support. When was the last time you fired off an email in a moment of frustration expecting the answer to come back a day later with a misconception of the issue? NOT with Judge.me. I sent a question and got a concise answer that solved the issue (browser problem, not an app problem) FOUR MINUTES LATER. That how companies make super fans!

Odger Men's Care

Oct 21, 2025  on Shopify

Very good customer service every time, Binh helped me out and fixed my issues and got my reviews showing on my website! thank you

EOK Shop Essen ohne Kohlenhydrate

Oct 21, 2025  on Shopify

Support ist schnell und hilfreich. Generell finde ich den Service langfristig etwas zu teuer. Funktioniert aber einwandfrei.

Fashion Muse Avenue

Oct 21, 2025  on Shopify

Super je suis contente de pouvoir offrir à mes clientes des avis authentiques et leur donner toute la transparence qu'elles ont besoin pour commander en toute confiance!

DippinDotty

Oct 21, 2025  on Shopify

I’ve been using this app for a year, but I can no longer recommend it. I’ll be looking for an alternative. They’ve started changing policies without notifying users. For example, they now allow customers to leave low ratings and still receive coupons and awards. There should be a way to prevent rewards from going to negative or unfair reviews. At first, they acted like this feature had never changed, but later admitted it had. I’m done dealing with this kind of inconsistency.

Pet ID Tags

Oct 21, 2025  on Shopify

I have been using the app for many years! Today Brain Helped me with setting up on my collection page to show only a product reviews. Very happy with this result! thanks again Brian !

Tallow Traditions

Oct 20, 2025  on Shopify

very helpful, always asking if I need support, and it has to be the best app for reviews on Shopify.

Kopfnote

Oct 20, 2025  on Shopify

Sehr stimmiges All-in-One Produkt für das Sammeln und Verwerten von Reviews mit vielen Möglichkeiten! Würde nach ein paar Jahren im Einsatz nicht so schnell zu einem anderen Anbieter wechseln.

Flower and Twig Nursery

Oct 20, 2025  on Shopify

What has happened? I used to be able to speak to a human if I had an issue and it would be solved easily. I've been going around in circles now with an AI chatbot for 40 minutes and no way to speak to an actual human. I'm a paying customer and to be honest, I'm over this and going to move to a new review app. It's honestly ridiculous. Judge.me used to be great, until they moved to a chatbot system.

Belles Lighting

Oct 19, 2025  on Shopify

Great support team! They responded quickly and helped set up the widgets on our store within minutes. Everything works perfectly now.

Autenso

Oct 19, 2025  on Shopify

Ive encountered a review problem but the agent Ron helped me solve it in no time. Recommended app for sure

Herzensprojekt Manufaktur

Oct 19, 2025  on Shopify

Das ist eine tolle App um Bewertungen im Shop zu zeigen. Sie bietet unglaublich viele Funktionen, sieht schick aus und ist einfach einzurichten. Bei Fragen wurde mir vom Kundenservice sehr schnell und freundlich weitergeholfen.

Karis Kreates Studio

Oct 19, 2025  on Shopify

The add-on is a great way to collect and show customer satisfaction on your Shopify site. Judge.me's customer service is quick and amazing, even with the free plan. This is a no brainer!

Levaxco

Oct 19, 2025  on Shopify

I’ve been using Judge.me for a few days now on my Shopify store, and honestly, it’s been great. Setup was super easy — I didn’t need to mess with any code. The best part is how good the support team is. Anytime I get stuck or want to tweak the way reviews look on my site, someone from their support jumps in within minutes (literally). They’ve helped me customize the layout to match my theme perfectly. I also love that customers can upload photos and videos with their reviews. It makes the feedback feel way more genuine, and I’ve noticed a bump in my conversion rate since adding those. Overall, for the price (even the free plan), Judge.me is a solid app reliable, simple, and backed by amazing support. Would definitely recommend it to any store owner who wants more real reviews and social proof.

Clary

Oct 19, 2025  on Shopify

Geweldige service, ik had moeite met het veranderen van de stijl van de widgets. Binnen 10 minuten hadden ze alles voor me aangepast op maat. Zeker een aanrader deze app.

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