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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

No Pain Tattoo

Nov 18, 2025  on Shopify

Pretty great review app with lots of recents updates. Really appreciate the ease of use of the app and also the support. Thanks!

Mylani

Nov 18, 2025  on Shopify

Brian was so helpful and patient to walk me through the challenges I was having. I highly recommend this app for so many reasons and the customer service is top tier

Kraina Milusi - sklep pełen radości

Nov 18, 2025  on Shopify

I had an issue with DKIM and Return-Path verification affecting email deliverability. After reporting the problem, the Judge.me team resolved it very quickly. I appreciated the prompt and professional assistance.

More Natural

Nov 18, 2025  on Shopify

I had a question and the support team helped me very quickly. We are very satisfied with the app and I can definitely recommend it.

Vapeglobalstore

Nov 18, 2025  on Shopify

Excellent plugin! We use it on multiple sites, and the support team is consistently fast and incredibly helpful.

Flower Jewellery by Shrieking Violet®

Nov 18, 2025  on Shopify

I needed help after upgrading to 'Awesome' plan getting my reviews set up google. Hakima was super helpful & resolved my issue

MemorialBenchesUK

Nov 18, 2025  on Shopify

I had an issue with my floating review widget only showing 2 stars even though my store has mostly 5-star reviews. Jess was incredibly helpful from start to finish. She walked me through each step, checked my setup, and even took the time to access my store to fix the problem directly. She explained everything clearly and got the floating widget displaying perfectly again. Super friendly, patient, and knowledgeable — amazing support! Thank you, Jess!

Zulu Foxtrot Designs LLC

Nov 18, 2025  on Shopify

So far the free option seems to be working great. A little manual work getting reviews from etsy to shopify. Also, if the product is sold out and the listing is not active, you cannot assign that review, so I am seeing if I can just add it to the store. Overall, for free this has everything I need as a micro business to get reviews listed.

Bob Tema Artiste

Nov 18, 2025  on Shopify

I've been using Judge.me for about a year, and it is pretty good from a user-implementation standpoint, and how it displays on my Shopify store. I don't think I've used all the features, such as "sales attributed to Judge.me" but I'm just trying to first get some credibility to show for visitors to my store.

Luna de Oriente

Nov 18, 2025  on Shopify

Muy bueno, y su suporte es excepcional, con toda la paciencia resolvieron cada uno de lo que queria.

Proactive Recovery

Nov 17, 2025  on Shopify

Felix from Judge.me support was amazing! He guided us to fix an issue on our homepage review carousel, where the “Read more reviews” button was just refreshing the homepage. He shared the instructions link, which we just followed to set up the necessary page, and he handled the rest. The issue is now completely fixed!

Outer Layer

Nov 17, 2025  on Shopify

Excellent reviews app with a free option and paid tiers with additional services. I've just started using the free tier as I've recently started my business and am satisfied with the Review Widget (easy to install and display in my store) and the Automated Review Requests, which are linked to my orders and sent automatically – exactly what I needed! Once my business grows I'll definitely be considered the paid tiers to access more flexibility and tools to harvest and display reviews. Thank you to Mohamed and Soulaimane for their great customer service, too!

Fiix Body

Nov 17, 2025  on Shopify

Judge me is a good tool, the AI customer support is not ideal. The live customer support is both helpful and responsive though. The flow takes a bit of time to monitor and work through but would recommend.

Rocket Nutrition

Nov 17, 2025  on Shopify

Live support is great! So few Saas offer any live support at all. Live and Competent, a rare combo!!! Judge.me has both.

BIOHAKEV

Nov 17, 2025  on Shopify

Tutte le impostazioni basilari sono a pagamento all'instante, e anche se configurata non funziona. Non capisco le recensioni positive.

GRETRO

Nov 17, 2025  on Shopify

Jättebra app, men svår att förstå sig på trots detta har jag fått en del recensioner. Stort tack!

Nature's Faire

Nov 17, 2025  on Shopify

TERRIBLE CUSTOMER SUPPORT. Does not work with TikTok Shop properly and they will charge you and then not refund you after 'waiting'for it 'sync' properly. SCAM TERRIBLE EXPERIENCE. I had to FILE A DISPUTE with my bank to try and get my money back

ZapTroni

Nov 16, 2025  on Shopify

I am very happy with the service i received from the team, specially Brian who were able to fix the installatinon on my store. Thank you so much guys

Pawsome Pooch Parcels

Nov 16, 2025  on Shopify

Great customer service support, quick replies with step by step instructions. An easy to use app. Highly recommend! Love using this App. Thank you Judge me!

Aesoterik

Nov 16, 2025  on Shopify

Brilliant app and crucial to have reviews to help build trust. Easy to set up as there is a interactive tutorial work-though that guides you through the steps. I had a few minor hiccups and customer support was top notch! If you're thinking on getting a review app, I'd strongly recommend Judge.me! So many features on the free plan too, its worth a trying at least! Well happy!

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