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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,444)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

MTN Inspirations

Jul 31, 2025  on Shopify

In the beginning the app kept freezing up. Omar from tech support/customer service contacted me and resolved the issue. I am very impressed with the customer service we have received. Thank you

OLA & CO HOME

Jul 31, 2025  on Shopify

We recently started using Judge.me and we're very happy with the features. We also had to ask for support in importing our reviews from a previous app and the support was exceptional.

Pampered Pets

Jul 31, 2025  on Shopify

The support team is great! I ran into an issue getting the widget to appear on my website. I reached out and they responded quickly and had my issue resolved by the next day. So many developers these days have lousy support. Not these guys. They were great!

Vida Vida Leather Bags & Accessories

Jul 31, 2025  on Shopify

Been using the app since it launched many years ago. Has always been brilliant and support/app development has always been superb. Highly recommended.

WOWLANA

Jul 30, 2025  on Shopify

Ich war positiv überrascht, wie schnell und kompetent und vor allem zielgerichtet der Support mir bei meinem Problem geholfen hat. Unglaublich. Wirklich total super. Ich würde am liebsten einen Roman schreiben, wie mir Mohamed vom Support Team geholfen hat, aber das würde es bei weitem nicht beschreiben können. Wirklich top. Die App und das Support Team sind super!

NoMetalKnucks

Jul 30, 2025  on Shopify

I've been using Judge.me for years, and they are by far the best and most consistent review app out there. Their support is super fast if you need something fixed on the front end

Lure Essentials

Jul 30, 2025  on Shopify

Great support. Got help very fast and the person I spoke with knows what she is doing and helped me.

Royal Pahang Durian

Jul 30, 2025  on Shopify

Quick response from the team in responding to my queries. Useful automations as well to ease our workload in collecting & managing reviews.

erfrischerling

Jul 30, 2025  on Shopify

Beste Bewertungsapp. Nutze sie jetzt seit ein paar Jahren und wird von Version zu Version besser zu einem unschlagbar guten Preis. Super schneller Support

MAD RUFFI

Jul 30, 2025  on Shopify

Brian from Judge.me was absolutely amazing in helping set up reviews on my store. So helpful, professional, and efficient — thank you so much! Highly recommend!

The Rectangular Watch Brand | Söner Watches

Jul 30, 2025  on Shopify

The Judge.me app offers a convenient way to import and display customer reviews, particularly for e-commerce businesses. However, based on my experience, there are critical flaws that companies should be aware of before using it, especially when importing reviews from platforms like Etsy. Key Concerns & Warnings: Incorrect Review Categorization When importing reviews from Etsy, any review not manually assigned to a specific product is automatically labeled as a "store review." Even if you don't want these "store reviews" to be imported, they will be. This leads to misleading review distribution, as product-specific feedback may incorrectly appear as general store ratings. Duplicate Reviews from Repeated Imports If you perform multiple imports, the app adds all store reviews again each time, creating duplicates. In my case, this resulted in 250 duplicate reviews that had to be manually removed—a time-consuming and frustrating process. Lack of Automatic Deduplication The app does not detect or prevent duplicate entries, forcing users to clean up redundant reviews manually. This oversight significantly reduces efficiency, especially for stores with large review volumes. Recommendations for Companies Using Judgme: Carefully assign reviews to products during import to avoid misclassification. Always contact support when doing these imports so that they can help you. Choose an app that has these fundamental functions sorted out.

Ysalie Beauté

Jul 30, 2025  on Shopify

Je recommande vivement judge.me, cette application est intuitive et donne un vrai plus à son site internet. De plus, le service client est très réactif !

Celia

Jul 30, 2025  on Shopify

A really nice app to collect product reviews. I currently use the free plan this is perfect for beginners. Has all the options you need for now. Also, the customer support is quick and helpfull. Thanks Mohammed & Daniël!

Bro Chill

Jul 30, 2025  on Shopify

The team were insanely helpful to get it set up when I hit roadblocks. Looks beaut and exactly what I’m after. They were also able to give me a good opinion on how it may be preferable for me to have the reviews located in certain areas. They earn their pay. THANK YOUUUUU!

Nordic Clays

Jul 30, 2025  on Shopify

Great customer service, fast replies. Has more or less all the features you need. Klaviyo integration was not working well, so we used Judge.me's own emails and a lot easier to see the statistics you want.

Skynethic

Jul 30, 2025  on Shopify

Incredible service, very fast! I had an issue with some code I tried to manually integrate of reviews, and Abderrahman helped me successfully within 30 minutes!

Custom Crafting Alliance, LLC

Jul 29, 2025  on Shopify

I am new to Judge.me and received excellent customer service. Time will tell how well the add-on works.

QualDerm Partners

Jul 29, 2025  on Shopify

Great to work with. Daniel easily assisted me in transferring over my reviews when I had to migrate the products to a new product code. 10/10

Rose Optometry

Jul 29, 2025  on Shopify

Easy to use and implement. increases sales. Great system and the best part is if you use the paid plan to get google shopping integrated,

Mountain Wild Pet

Jul 29, 2025  on Shopify

Great app and awesome support when needed! I had a question and Felix was on it immediately through live chat. Really appreciate this kind of support. Thank you!

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