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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Shopp360

Aug 05, 2024  on Shopify

Excelente atencion

AcaciaZuri

Aug 05, 2024  on Shopify

Leandro was extremely helpful

Andi's Way

Aug 05, 2024  on Shopify

The support your receive to help you set this app up correctly is awesome! Leandro was extremely patient with all my questions and helped me get the app working immediately on my website! If you need something to boost your website immediately, this is the app!

Bocock Brothers Premium Cigars

Aug 05, 2024  on Shopify

Great, knowledgeable and fast.

Glowenta

Aug 05, 2024  on Shopify

Elenamellingen.no

Aug 05, 2024  on Shopify

I reached out for help with some widget issues, and was very positively suprised by the quick and helpful assistance I got. Especially concidering I´m on the free plan. Would deifinitely recommend this app! And a big shout out to Carlos for the customer service and quick fixes.

Essential Foods SG

Aug 05, 2024  on Shopify

Their support has been fantastic! It is available 24/7, very prompt and able to solve all my needs - from design to backend verification! After trying so many apps, this is the only one that is able to meet all my needs!

Pink Purée

Aug 05, 2024  on Shopify

The most responsive and helpful customer service team! I never have to get a "call back" they are always available!!

Nakama Threads

Aug 05, 2024  on Shopify

Great app for reviews. Their support team is outstanding.

Shade Naturals

Aug 05, 2024  on Shopify

easy for customers to use and great customer service from Soufiane

Smile Therapy NL

Aug 05, 2024  on Shopify

Gabriela helped within 5 mins. Super star service!

Foire de Paris

Aug 05, 2024  on Shopify

great customer support

Islandpics

Aug 05, 2024  on Shopify

Très bon support. Merci Mohamed

Whiskey Road Hat Company

Aug 05, 2024  on Shopify

Very useful app, and their customer service is also quick and top-notch. Abderrahman and the rest of the team have been very helpful!

LeafEssent

Aug 05, 2024  on Shopify

Got the best onboarding and support from Soufiane. Never had this kind of service from a service so definitely a big recommendation to work with judge.me.

ZAPNAP CASES

Aug 05, 2024  on Shopify

Great app!

Mother-ease Cloth Diapers

Aug 05, 2024  on Shopify

So far, the app is working as it should. I have needed customer service assistance once, and Abderrahman was very helpful and quick to get what I needed done.

Jeffers

Aug 05, 2024  on Shopify

A-Kem

Aug 05, 2024  on Shopify

A very good app which works natively with Shopify, and when I had an issue Abderrahman the support representative was very good, very fast and fixed my issues easily

Aurooz

Aug 05, 2024  on Shopify

Amazing And the team is really helpful, they resolved our all issues. Fantastic app Highly Recommended.

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