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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (32,156)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Modena Food Boutique

Aug 18, 2024  on Shopify

Thanks to Thanh who was so helpful in assisting us

The Wriggler

Aug 18, 2024  on Shopify

Great app, very responsive customer support, had a small issue but Andrew fixed it straight away. Recommended!

Dalkom Beauty

Aug 18, 2024  on Shopify

I really recommend this app, the support is really helping as well, with all the request that I have! I love this app! This app is just what I need!

MART HUB

Aug 18, 2024  on Shopify

good

Baelux

Aug 18, 2024  on Shopify

The Murk3 Label

Aug 18, 2024  on Shopify

I had Ron help me with setting up my Judge.me widget, he was super helpful and friendly and made the experience very easy for me. He answered all my questions in detail and went above and beyond to give me wonderful customer service :)

wrist.ly

Aug 18, 2024  on Shopify

Fantastic app with quick, efficient customer support! Resolved my issues swiftly—highly recommended for anyone seeking great service.

Mel Style

Aug 18, 2024  on Shopify

amazing Andrew helped me so much !

Oil of Cloves

Aug 18, 2024  on Shopify

I had lots of support getting everything set up. The team is very helpful. Thank you.

リブグラフィ

Aug 18, 2024  on Shopify

レビューウィジェットのコード編集などでつまづいても、英語でのサポートにはなりますが有人チャットで丁寧にフォローいただけて大変助かっております。 レビュー機能自体はシンプルな設定で、比較的導入は簡単なものかと思います。

My Store

Aug 18, 2024  on Shopify

great job...ty!!!

Juvawave

Aug 18, 2024  on Shopify

Ron is an outstanding representative who went above and beyond helping me get started on my store with judge.me There are a lot of apps out there for shopify users but very few provide the attention and service like Ron and judge.me I highly recommend this app and thank you Ron for your help!!

Electro market

Aug 18, 2024  on Shopify

Glamourous Hair Extensions™

Aug 18, 2024  on Shopify

very helpful

Yvonne Yoga

Aug 18, 2024  on Shopify

I love this app. The customer service is outstanding

My Store

Aug 18, 2024  on Shopify

very good guy. helped a lot

www.creativeplayresources.com.au

Aug 18, 2024  on Shopify

Andrew assisted with making changes to the star rating efficiently. Thank you

Stellar Auto

Aug 18, 2024  on Shopify

Ron was insanely helpful tonight. I was stuck trying to figure out how I can setup the app on my website and I could not figure it out. He was so kind to help me modify the code and set it up for me! Super sweet person and patient. Resolved all my issues really quickly and you can tell that they enjoy what they do. Would definitely recommend the app.

South Mountain Bees

Aug 18, 2024  on Shopify

I just installed Judge.me. I was able to import my reviews from a deprecated reviews app seamlessly. I then needed to install the widgets to display the reviews and Andrew was helpful, and did all the work within minutes. I know I could have done it myself, but it would have taken a lot longer. He even used my brand colors to customize the display of the reviews. Thank you!

techaragadgets

Aug 18, 2024  on Shopify

I rarely leave reviews, but I’m truly blown away by how supportive and helpful the team is. I initially thought I wouldn’t receive much support since I’m on the free plan, but I couldn’t have been more wrong. Not only were all my problems fixed, but the team was also incredibly kind and took the time to explain everything step by step. The customer service is 10/10, I can't wait to upgrade to their paid plan. Thank you so much, Leandro and Ann!

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