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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,869)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

ANETT

May 23, 2025  on Shopify

This app is truly fantastic! Outstanding support always responsive, incredibly helpful, and dedicated to ensuring a smooth experience. I couldn’t be more impressed! Highly recommend to anyone looking for a top-notch solution!

Evridwearfr

May 23, 2025  on Shopify

GOOOD, good customer service, prompt reply , love it

Silart Academy

May 23, 2025  on Shopify

Smooth and clear

Owca

May 23, 2025  on Shopify

Tibra

May 23, 2025  on Shopify

Judge.me’s customer service is honestly amazing! i must really appreciate Jess for super quick to resolve my issue, and I’m so grateful for the top-notch support. You guys make everything so easy—huge thanks!

The Bawaaal Garments

May 23, 2025  on Shopify

Crumbs Gifting

May 23, 2025  on Shopify

LeChapelier.ca

May 23, 2025  on Shopify

zenoracrystals

May 23, 2025  on Shopify

Judgeme is a very good tol for shopify reviews, which has many features and easy to customize based on the templates provide. The customer support team is awesome, especially Faissal is very helpful in answering my questions and guiding me through the process. Great experience.

Gessmarket

May 22, 2025  on Shopify

At the installation stage, I ran into an issue — specifically where the code needed to be added. I immediately contacted support. I haven’t tested the app yet, but its capabilities already impress me. Thanks to the support team for the quick response and help! Faissal and Ron were polite and answered all the questions.

Near Zero Outdoor Gear

May 22, 2025  on Shopify

Quick response, and gave me practical ideas to accomplish what I wanted to do. Thank you!

mygotostack

May 22, 2025  on Shopify

Covert & Co. LLC

May 22, 2025  on Shopify

PURE ENERGY CRYSTALS

May 22, 2025  on Shopify

sweaaterlaine

May 22, 2025  on Shopify

Service client rapide et efficace je recommande cette application.

SunshineyWay Cosmetics

May 22, 2025  on Shopify

Almost had an aneurism trying to get my ratings back on my site when it was showing up in editor, but not on the live site. I got a response from them in literally what felt like seconds, and they quickly resolved the issue in minutes. Probably the quickest and most efficient customer service experience I've had.

Daily-Apparel

May 22, 2025  on Shopify

Awesome

Liliputi Love

May 22, 2025  on Shopify

I wanted to change the local language wording of the review collection page as it was automatically translated from English in a very awkward way, that would put off a potential local reviewer. I was informed by Support that this is not possible and the best they could offer was that they create a ticket and forward it to the product team as a feedback so they can consider this in future updates. It is difficult to understand why such a simple translation issue cannot be fixed right away. UPDATE: The judeg.me team was very helpful in finding a solution, and they managed to fix the entire translation process within a few days. It’s now working perfectly. Hats off to them in terms of customer focus.

Safe-iD.eu

May 22, 2025  on Shopify

Super schneller Support. Gute KI und wenn die nicht mehr weiter helfen kann, springt sofort ein Mitarbeiter ein.

Dressed for the Circus

May 22, 2025  on Shopify

AI assistant was helpful at first, but couldn't solve my issue after all, so they directed me to a human agent (Cassiano) who was able to fix my reviews widgets. Quick, friendly, effective - much appreciated :)

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