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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,842)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Trendyラグジュアリー

Oct 05, 2024  on Shopify

The Wreath Place

Oct 05, 2024  on Shopify

Shortly after I downloaded the app, I had a lot of questions. A chat window popped up from Ron asking if I needed any help. I needed alot of help getting started!!! Oh my goodness, creating a new website and all the components is a bit overwhelming. Ron was very patient and extremely knowledgeable and answered all my questions and gave me step by step instructions for the tasks I was trying to complete. He gave such excellent information with screenshots - I have been referring back to all week as I was trying to set up my reviews in Shopify. Thank you Ron! You are awesome!!!

Engineered Vintage LLC

Oct 05, 2024  on Shopify

Great app! And great customer service when I need it!

Dan's Dog Shop

Oct 05, 2024  on Shopify

agents were extremely helpful with solving my problems!

AromaPro

Oct 05, 2024  on Shopify

Faculty Fits

Oct 05, 2024  on Shopify

Helpful info.

Puraclen

Oct 05, 2024  on Shopify

Thanks! Helped fix my problem quickly!

فرشاة النظافة

Oct 05, 2024  on Shopify

Nexifox

Oct 04, 2024  on Shopify

Excelent help, very nice to talk to and understanding, Thank you for you excellent service ! Best Regards Anton.

Nixt Corporation

Oct 04, 2024  on Shopify

The app is easy to use and the best part is the customer service through chat. Daniel was super friendly and knowledgable, answering all my various questions right away with quick and easy solutions.

GroundedKiwi.nz

Oct 04, 2024  on Shopify

Very easy to use, and if you need any help from the team, they answer with screenshots included within 1-2 minutes. That is exactly what you need as a busy business owner. Thank you

Ninnwe

Oct 04, 2024  on Shopify

Leandro provided excellent technical support through Judge.me. He was knowledgeable, quick to respond, and ensured that all my concerns were addressed efficiently. His professionalism and problem-solving skills made the process smooth and hassle-free. Highly recommend his assistance! Thanks Leandro!

UNISAIF - USA

Oct 04, 2024  on Shopify

Judge me team is really very supportive always available when i try to ping for any help .....thankyou so much

sewniq

Oct 04, 2024  on Shopify

Installed the app on my brand new store and managed to import my reviews, everything seems to be working perfectly fine so far! Made a mistake somewhere in the process but received near instant support from Daniel, thanks a lot for your help and your time! Issue was resolved in a matter of minutes.

OnTheGo Shopping

Oct 04, 2024  on Shopify

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Fit And Grace

Oct 04, 2024  on Shopify

The team is fantastic and always ready to help, consistently going above and beyond to ensure everything runs smoothly. Their dedication and professionalism truly make a difference

BioGenesis Laboratory

Oct 04, 2024  on Shopify

Judge.me is easy to use, and while the free tier plan has bare bones functionality, it still does what it's supposed to, and does it well. If you really want to customize your outgoing emails, or integrate with plugins like Smile.io for rewarding customers with incentives to leave reviews, you'll have to upgrade.

Balance

Oct 04, 2024  on Shopify

Great app, works seamlessly and Nouhaila from the support team was super quick and helpful to verify a review (the client used a nickname of his first name)

Wildly Botanical

Oct 04, 2024  on Shopify

Tekvara

Oct 04, 2024  on Shopify

Great support with fast responses. Fully recommend. Special thanks to Hamza from the support team

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