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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,304)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

JL Break Designs

Dec 05, 2024  on Shopify

Ron was both amazingly friendly and helpful. He made a stressful situation pleasant, and I can't thank him enough. I wish all support reps were like him, it would make the world a better place. Thanks Ron! You are the best. The app so far is great! Jessie

KOOKIE

Dec 05, 2024  on Shopify

Tina Art Craft Shop

Dec 05, 2024  on Shopify

Hoang is an excellent helper , thank you for your lovely help.

NWA FINE ARTS

Dec 05, 2024  on Shopify

I had an excellent experience with the support team, especially Hoang. He was incredibly quick to respond to my inquiries and provided thorough, helpful answers. His efficiency and professionalism made the entire process smooth and stress-free. Highly recommend their service!

Shred Gear Concepts

Dec 05, 2024  on Shopify

I was having issues (because of my abilities) and "Jess" from customer support stepped right in and helped me set up everything. Could not be happier!

cuddleberry

Dec 05, 2024  on Shopify

Love this app! Works great and they have great customer service that answers/helps very quickly. Hoang was able to help me change the settings I was searching for

Urban Elegance Fashion

Dec 05, 2024  on Shopify

Jess was excellent! I had no clue what I was doing installing the app and she jumped right in and offered to help! It couldn't come at a better time! A job well done!!!

Verve & Vibe Australia

Dec 05, 2024  on Shopify

The customer service rep Igor was very helpful & insightful in making us understand the review management part of the app!

Sweet Life Threads

Dec 05, 2024  on Shopify

Support was super helpful and quick, thank you so much for your help

KADÔR

Dec 05, 2024  on Shopify

Collar Spot

Dec 05, 2024  on Shopify

Etikashion

Dec 05, 2024  on Shopify

very helpful customer service, quick to answer and to help, very good app. Special thanks to Abraão

Shoobie

Dec 05, 2024  on Shopify

I have nothing to complain about so far. I used a different review program for a previous brand i had and it was costing me an absolute fortune each month. Judge Me might not be the prettiest option but it does the job very well. Support was also amazing when i had a small issue that they got fixed straight away.

Leatherscrafted

Dec 05, 2024  on Shopify

The Rural Nation

Dec 05, 2024  on Shopify

Very happy with this app. Customer service is amazing!

Freezeandfry.com

Dec 05, 2024  on Shopify

great

Ide Designs

Dec 05, 2024  on Shopify

Really easy to use and to integrate external reviews from Etsy to my shopify website. Response to any queries via the online chat is brilliant and quick to help find a solution to any queries :-)

Angler's Coffee

Dec 05, 2024  on Shopify

Incredibly prompt and effective customer service. Emailed for help with review requests and within a few minutes received an answer back, and within 1 more response my issue was completely resolved!

Stillwater Hemp by Mtn Mama, LLC

Dec 05, 2024  on Shopify

Geode Soul

Dec 05, 2024  on Shopify

OMG the support specialist has been so helpful

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