App is well designed for getting customers to leave product reviews. It's fairly user-friendly, both for e-commerce managers and for customers themselves. The app is fairly seamless for reviews coming from your online store, since customer name and email are already collected. It gets more complicated if you do a lot of POS sales, where customer info isn't often collected. Then when customers leave reviews, they need to enter an email address and respond to a verification email which is sent when reviews are coming from a QR code or not linked to an online purchase. We're also satisfied with support, which is both prompt and good at resolving issues.

The app is very good and easy to use. Thank you An for helping me with issues.

I've been setting up my Judge.me app on my online shop and i couldn't be happier by the ease of installing each sections. If i have questions, from simple to a much complicated codes needed to set up, the AI Agent and real person agent is quick to respond and assist. So far, im happy with how it works.

Best service great support best software

Brian sorted my problem quickly

Great app! Binh was amazing and super helpful. He answered within 15 seconds of my first message and helped with all my questions. 5*!

Incredible. Ant did a super job. Was incredibly patient with me (as I was a little frustrated with shopify). Also went above and beyond to incorporate custom code and fixes. It was really wonderful. And they're a super person for being so thoughtful and caring in their support. I would def rate it 10 stars if I could. Thank yoU!

Great app. Super helpful customer service. Finally got us rolling with reviews. Thanks so much!

Great fast and friendly customer Service. Felix was very helpful with making sure I set up everything correctly for my first online business making the process smooth and hassle free.

Excellent customer service

The support team of Judgeme are SUPER ROCK STARS. Long gone is phone support. Using a chat box, back and forth requires patience on both sides. I had a complicated request which required a few days of back and forth, making changes and undoing previous changes. The support team was extremely patient. Their app is very powerful and the support I received was extremely competent (which is rare IMO). Too often, chat support is covered by inexperienced support but the Judgeme support is an exception. I highly recommend the product and their support.

The tech support is excelllent and the follow up is exceptional. We had an issue with the app not displaying on our website and after a quick chat with support, they helped up us and got everything fixed within minutes, not hours. I highly recommend this app!

The service response is very fast, the problem was solved quickly, and the free version is also very easy to use. Thank you

Very simple to use. Very good customer service. Appreciate their quick help.

Excellent support, i moved from Loox to Judge.me and i will never regret it .

Pleased with the app so far. Installation was relatively simple, and Lorenzo was quick to assist when I needed help.

Very quick and useful response, always.

Instruction on "how to" was extremely easy to follow.

very easy to use and they are super helpful with setup!