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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,993)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Star Hair

Jun 20, 2025  on Shopify

Tudung People Singapore (TudungPeople Int. Pte. Ltd)

Jun 20, 2025  on Shopify

I had a great experience with the support team at Judge.me, especially with Ron, who went above and beyond to assist me. From the start, he was highly responsive and approachable, which made the entire process smooth and reassuring. What stood out most was how he took the time to truly understand my specific needs instead of jumping to quick solutions. He asked the right questions, listened carefully, and only then offered recommendations that were tailored and thoughtful. Ron provided step-by-step guidance with clear instructions that were easy to follow, even for someone who isn't super tech-savvy. His communication was efficient, but never rushed, it was clear he genuinely cared about solving the issue properly rather than just closing the ticket. The solutions he proposed not only addressed my concerns but also added long-term value to how we use the app on our store. Overall, it was a very positive experience. Excellent support like this makes all the difference when choosing apps for your business. Thank you, Ron and the Judge.me team!

Kenneth Toys LTD

Jun 20, 2025  on Shopify

This app really helps give that extra sense of security to my customers, as a brand new seller. The free version currently gives me everything I could want and more, in my opinion the devs are very generous for this. I did find one bug and that is "itemReviewed" is missing from the schema for product pages and causes an error with google. Other than that I'd give 6 stars if I could!

OceaClean

Jun 20, 2025  on Shopify

Great customer service, Bryan was an absolute legend helping me out.

TobiCrafts3D

Jun 20, 2025  on Shopify

kudenrugs

Jun 20, 2025  on Shopify

Dreame Türkiye Resmi Sitesi

Jun 20, 2025  on Shopify

Nice App

Mindful Mantra Embroidery

Jun 20, 2025  on Shopify

Brilliant app with excellent customer service!

3Bdental

Jun 20, 2025  on Shopify

schnelle Hilfe!

Tokabear

Jun 20, 2025  on Shopify

Great app and amazing support! Special thanks to Jess — really appreciate the help. Keep up the great work!

Vacbird

Jun 20, 2025  on Shopify

Dolphin & Dog

Jun 20, 2025  on Shopify

Felix at Judge.me and the team are top folks. Nothing feels impossible — they jump on things straight away and seem to have a deep understanding of websites and all things technical. I've never had to wait for help, and it genuinely feels like they're working with a smile. An absolute pleasure to deal with. As a solopreneur, it feels like I’ve suddenly got a teammate in my corner.

Minteefy

Jun 20, 2025  on Shopify

I was finding issue in installing, but they helped from the starting to bottom.

Cuttlebrook Koi Farm

Jun 20, 2025  on Shopify

The app works well and I'm happy with it. I had an issue with it that I wanted to resolve and the support team were amazing. They reached out proactively by email, following an online help chat, and then worked with me to find a solution. I wish every support team was a good as this one. Thank you to Rodrigo to reaching out and to Abderrahim for finding a solution.

MOVA Türkiye

Jun 20, 2025  on Shopify

Quite good review app. Thank Andrew. He help me a lot.

Hunna's Hideaway

Jun 20, 2025  on Shopify

I was having trouble setting up the app, but Binh was so kind and handled all the setup for me. It was super easy and I'm looking forward to seeing it at work.

FSFlag

Jun 20, 2025  on Shopify

客服真的非常热情,我使用的是免费版本,但是客服还是热情的解决了我使用中遇到的任何问题,希望你们把产品越做越好

Holystic Solutions

Jun 20, 2025  on Shopify

the CSR are awesome

Fit Ree Fitness

Jun 20, 2025  on Shopify

Received quick help assistance from Tasnim who assisted me and it was perfect!

NordPala

Jun 20, 2025  on Shopify

der hat mir sehr gut geholfen! vielen dank

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