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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,696)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

My Name Label DE

Jul 21, 2025  on Shopify

Huge shout out to Brian for helping import German reviews smoothly. Thanks JudgeMe for your human customer service. AI good to but sometimes it needs a real person.

ALORAA

Jul 21, 2025  on Shopify

Great app and amazing customer service. Very proactive in helping to resolve any issues via the chat. Special thanks to Van and Ron for all their help!

Sondera

Jul 21, 2025  on Shopify

Ron was extremely helpful. We're very pleased with the service we received from him.

Marsel&Mood

Jul 21, 2025  on Shopify

Binh provided truly exceptional support — fast, clear, and incredibly helpful. He took care of everything personally and made sure the review widget worked perfectly on my homepage. I really appreciate the patience and attention to detail. Outstanding service, thank you so much!

Blaynk

Jul 21, 2025  on Shopify

Joolca United Kingdom

Jul 21, 2025  on Shopify

Everything is better with Judge, I can't believe I've used another app for reviews for so long, support is helpful and fast but the product price is SO reasonable.

2B Creations

Jul 21, 2025  on Shopify

Elite Edge

Jul 21, 2025  on Shopify

Lorenzo's support was amazing. I had been struggling for a few hours to perform some advanced customizations, but with no success. I contacted support. Lorenzo got everything I wanted fixed in 30 minutes!!

CRICBABY

Jul 21, 2025  on Shopify

MEZA

Jul 21, 2025  on Shopify

شاكر جدا علي سرعة الرد وحل المشكله في وقت قصير ♥♥

WYDE FOOTWEAR®

Jul 21, 2025  on Shopify

Awesome team, super helpful, Daniel helped us a lot & compared to other apps, there customer service is in a different league! Love this app and highly recommend!

Tuk Tuk Go

Jul 21, 2025  on Shopify

WanderBees

Jul 21, 2025  on Shopify

SmartSelect

Jul 21, 2025  on Shopify

Avoría Hair

Jul 21, 2025  on Shopify

The Mum Loop

Jul 20, 2025  on Shopify

Amazing support and service! Thanks guys :)

Little Ones

Jul 20, 2025  on Shopify

I had a technical query and needed help with some CSS code. The help via the chat was really good and efficient and solved my issue for me.

Back Country Vault

Jul 20, 2025  on Shopify

I was contacted as soon as they discovered an issue with my email. They provided documentation to me in order to resolve the issue. Once it was successfully resolved, I promptly received an email letting me know it was “fixed”. I love the app and the people behind it are superb!

Lanza DIY Supply

Jul 20, 2025  on Shopify

So easy, and completely free! All my reviews and photos from Etsy came over seemlessly! The best experience with a 3rd party app so far on Shopify!

Gamer Spark

Jul 20, 2025  on Shopify

really good support, very friendly and quick to help with problems. the app is easy to set up and has many options, even in the free plan.

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