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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,696)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

ERIDY TECH

Jul 25, 2025  on Shopify

I love this app

Rollify

Jul 25, 2025  on Shopify

Ron was a really big help

Bontà Magazine

Jul 25, 2025  on Shopify

Super quick and amazing support, resolved the issue in minutes. The app works great as well. 5+ stars!

tomatotes.co

Jul 25, 2025  on Shopify

Love the app and the prompt customer support

Hug Patrol

Jul 25, 2025  on Shopify

How to fix a customer's big mistake. Hakima was amazing helping me attach the reviews from a mistakenly deleting the product page attached to the reviews and adding them to the new product page! This was a HUGE help for me and the customers. Even though it was complicated (for me) Hakima was very patient and helpful :)

Öz Natur

Jul 25, 2025  on Shopify

Perfect Support!

Honiture

Jul 25, 2025  on Shopify

Fast respond and help to solve the problem.

Dare To Change UK

Jul 25, 2025  on Shopify

CottageArts India

Jul 25, 2025  on Shopify

great customer service, hands on help to install the app .. thanks

Aimvein

Jul 25, 2025  on Shopify

Hakima was incredibly helpful and professional. She responded quickly, understood my issue right away, and guided me through the solution with patience and clarity. It's rare to receive such excellent customer service—thank you, Hakima!

HAIRVENLY

Jul 25, 2025  on Shopify

murph&murph

Jul 24, 2025  on Shopify

Quick response and did exactly what was required!

CHEEKYGLO

Jul 24, 2025  on Shopify

Tea with Tae

Jul 24, 2025  on Shopify

Best review app ever made

Hangout Haven

Jul 24, 2025  on Shopify

Great assistance from Binh

HEATHER SHIRLEY DESIGNS

Jul 24, 2025  on Shopify

I had such a great experience with the Judge.me support team. Andrew who helped me went above and beyond. He was incredibly patient, answered all of my questions clearly, and guided me through setting up my widgets on the free plan without any pressure to upgrade. As someone just starting out, I really appreciated how supportive and informative he was. Excellent customer service — thank you! I had such a great experience with the Judge.me support team. Andrew who helped me went above and beyond. He was incredibly patient, answered all of my questions clearly, and guided me through setting up my widgets on the free plan without any pressure to upgrade. As someone just starting out, I really appreciated how supportive and informative he was. Excellent customer service — thank you! — Heather Shirley Designs

3docity

Jul 24, 2025  on Shopify

Something wasnt working as expected. Felix was quick to sort it once i got past the damn AI chat. thank you!

Rooster Crow Coffee

Jul 24, 2025  on Shopify

I had an issue with one of the color settings in the review widget and Felix was very helpful and corrected the issue before i could imagine! Highly recommend Judge.Me products.

Modern Timber Craft

Jul 24, 2025  on Shopify

great support!

AussieVac

Jul 24, 2025  on Shopify

Very fast support, Felix was great fixed my issues in no time. Happy with service provided

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