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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

YesMama

Nov 11, 2025  on Shopify

Obee Fishing Co.

Nov 11, 2025  on Shopify

The app does everything it says it will. Customer support is great and fast if you ever have a problem.

Nexus Watches

Nov 11, 2025  on Shopify

Karlstad kristallbod

Nov 11, 2025  on Shopify

Great customer support very helpful

NOAK SPORT

Nov 11, 2025  on Shopify

Sono stato supportato con grande professionalità da Hakima. Ottimo lavoro !!!

Silōri Silk

Nov 11, 2025  on Shopify

Indiferent.ro

Nov 11, 2025  on Shopify

Everything great

good4u

Nov 11, 2025  on Shopify

Really good customer service

sersper

Nov 11, 2025  on Shopify

Great app. Easy to use

No.2 Co

Nov 11, 2025  on Shopify

Really smooth transition from a more expensive competitor. Judge.Me's customer service is fantastic & it's a really easy to use & affordable product. Love it!

Handmade by Rita Dietrich

Nov 11, 2025  on Shopify

Großartige Unterstützung bei Problemen der Umsetzung. Gerade, wenn man am Anfang ist, braucht man diese. Danke. Ich kann Judge.me nur empfehlen. Sie helfen einem zu wachsen. :-)

East-West Tools

Nov 11, 2025  on Shopify

excellent review collection app and support is lightning fast to respond

Surfans

Nov 11, 2025  on Shopify

August Race USA

Nov 11, 2025  on Shopify

Kuryna

Nov 11, 2025  on Shopify

For three hours I was struggling to fix a review import issue, and when I reached out to Judge.me customer service, they immediately rebuilt the file and helped me import it. I’m very satisfied that I received help so quickly.

Nette Rose

Nov 11, 2025  on Shopify

Super quick, problem solved almost immediately - such a treat! Thank you so much for the brilliant service!

SAFAROAR

Nov 11, 2025  on Shopify

First time using judge.me. Their customer service is exceptional. The advisor who helped us with some settings is very knowledgeable, patient and willing to help. Thank you!

GloriouslyMade

Nov 11, 2025  on Shopify

I’ve been using this review app and it’s been a total lifesaver for my shop! The customer support is absolutely fantastic — super responsive, patient, and genuinely helpful. Every question I had was answered quickly and clearly. I’m really impressed with their professionalism and friendly approach. It feels like they truly care about helping me succeed. The app is easy to use and already making my product pages look more trustworthy. I just hope they keep adding even more features in the future — it’s only going to get better! Highly recommend to any Shopify store owner!

TopSmile AU

Nov 11, 2025  on Shopify

Been using them for years - their customer support is second to non. Had an issue created by a page designer - helped us fixed it within minutes. Keep up the good work!

Wired

Nov 11, 2025  on Shopify

great customer service, very helpful!

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