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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Deadbroke Denim®

Dec 02, 2025  on Shopify

Free version is great, worth it to upgrade to paid if you want to send review reminders/follow-ups. Customer service is pretty top tier and connects you with real humans if you request them.

Creative Cosmetics

Dec 02, 2025  on Shopify

Great review app with lots of possibilities! Helpdesk is fast with reply's on issues or questions. Great job!

The Autism Store

Dec 02, 2025  on Shopify

waterbabies usa

Dec 02, 2025  on Shopify

The best customer support ever. After 3 years, I am still impressed with the service. Thanks!

Westman shaving

Dec 02, 2025  on Shopify

Look no further than Judge.me for your review app. Have been using it for 2-3 years and I am 100% satisfied with the app itself and the support I received any time I needed. Just today Lorenzo offered great support, understood the problem immediately and solved the issue in just a few minutes. I received similar service from other people in the support team in the past. 100% recommend.

Dealszen

Dec 02, 2025  on Shopify

nice and quick support

Lishon

Dec 02, 2025  on Shopify

AYVA

Dec 02, 2025  on Shopify

Hadaya Jewelry

Dec 02, 2025  on Shopify

Veertee

Dec 02, 2025  on Shopify

Love Mother Earth Handmade Organics

Dec 02, 2025  on Shopify

Helpful customer support, very thorough and happy to walk you through how to's patiently. the app takes a bit of learning but it's not too difficult once you invest a little time to become familiar and you can always ask for help if unsure. They use AI chat bots but also follow up with a real person to see if everything is ok which is really great!

The Sip Emporium

Dec 02, 2025  on Shopify

This app is easy to install and use and offers some good free options for those just starting out who need reviews to grow but don't have a huge budget. There has been continuous improvement since i installed it. Proactive emails to get me to check my install when i update my theme and most recently when I tried adding a widget, the support was super quick and extremely helpful. I am on the free plan and wanted to add a review carousel to my product page but didn't like the colour of the link. I asked a query about where I could change this as it wasn't picking up my theme, nor was it an option to adjust in the widget settings. I heard back from Judge.me almost immediately, offering to adjust this for me and and to send my preferred colour hex code. They adjusted it promptly and I'm really pleased with it. Thank you to Gabriela and Hamza for handling my query so promptly and providing me with what I needed.

Dévoué

Dec 02, 2025  on Shopify

Assistenza disponibile e gentile

Gloya

Dec 02, 2025  on Shopify

excellent service client

EchoFashion

Dec 02, 2025  on Shopify

exelent

My Store

Dec 02, 2025  on Shopify

Very helpful and reliable

Go-Fish

Dec 02, 2025  on Shopify

Sehr Hilfsbereit. Großartiger Support. Danke an das Team!

Studio Rebecca

Dec 02, 2025  on Shopify

Absolut amazing customer support! Really great product and amazing service. Can absolutely recommend them!

LinumLenis

Dec 02, 2025  on Shopify

Artemisia - Aromatherapy for the Soul

Dec 02, 2025  on Shopify

Great, quick Service. Thank you very much

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