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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

THETA WAVES

Apr 08, 2024  on Shopify

I've only been learning and using this app for one day, but I've already experienced excellent support and service from 3 different chat support staff at Judge.me and they have all been very helpful as I continue to learn how to best setup and use the features I want to. My last support staff I worked with is "Daniel", and he helped me in so many ways with such friendly support and patience that I'm very impressed and so thankful.

Splash Happy

Apr 08, 2024  on Shopify

Super helpful, the assistant was able to sort my questions very quickly and easily :-)

Dfive's Store

Apr 08, 2024  on Shopify

Byoode

Apr 08, 2024  on Shopify

Increible servicio de att cliente.

Maileg USA

Apr 08, 2024  on Shopify

Fixed my issue in a very timely manner!

NomeDecor

Apr 08, 2024  on Shopify

Great customer service!

MEDISI

Apr 08, 2024  on Shopify

Samuel was very helpful in solving my issue! He was quick and clear and I am pleased with the service and app.

Forager Cycles

Apr 08, 2024  on Shopify

Offered to help setup right as I was installing the app and did it for me. It was very nice and even offered to help with customization. Thanks for the support and setup!

Vita Plus Canada

Apr 08, 2024  on Shopify

Fast Support Service. Definitely recommend.

78 Motor Co.

Apr 08, 2024  on Shopify

Gabriela was amazing in helping me solve my import issues. She was patient and really efficient. Great work and thanks for your help! :-)

Wylow Beauty

Apr 08, 2024  on Shopify

App is easy to use and had an issue and customer service was awesome! Thanks so much!

Duo Gems

Apr 08, 2024  on Shopify

la atención al cliente es super buena, resolvieron mis dudas al instante y fue muy efectiva. La super recomiendo.

Hobby Jungle

Apr 08, 2024  on Shopify

Assistenza immediata e disponibilità ben oltre la media, facilità di utilizzo. Ottima!

PocketPod

Apr 08, 2024  on Shopify

great service solved my problem fast

The Art of Resume

Apr 08, 2024  on Shopify

Great customer service. Thanks Hamza!

Sonyo Food Co

Apr 08, 2024  on Shopify

gabriela was very helpful!!

Feners

Apr 08, 2024  on Shopify

Victor helped me a lot !!

Lammle's Western Wear

Apr 08, 2024  on Shopify

Haven't had a ton of experience with the app yet, but it appears well built and so far works great. Customer service response has been quick, thorough and friendly.

Quality Quilt Company

Apr 08, 2024  on Shopify

Super helpful! I lost all my reviews from Shopify reviews, but I was able to import my google reviews and they helped me get them showing.

Zephyr Grace

Apr 08, 2024  on Shopify

Really great customer support with this app! I was having a hard time importing some reviews, and they collaborated and helped me out within minutes. Also prompted me to help add a few customizations without me even having to ask.

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