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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

TrendiVerse

Apr 13, 2024  on Shopify

Had a question / request on Friday night. I was not expecting someone to get back to me until Monday, but there was someone that responded to my chat question, did their magical code thing and in minutes my request for a customization was done. Excellent customer service and product!!

ruuds

Apr 12, 2024  on Shopify

Top Support !

Malìa Lab

Apr 12, 2024  on Shopify

To build a successful app, it's essential to have not only good programming but also excellent customer service, and Judge.me certainly ranks among the best in customer care that I've ever encountered. I recently encountered a minor issue with duplicate review results flagged by Google Search Console. Upon contacting their support team, they were prompt and readily available. Simply granting access to my theme's code allowed them to resolve the issue in under 20 minutes. I highly recommend this app, not only for its review features but also for its exceptional customer service.

pomuyoo.co.uk

Apr 12, 2024  on Shopify

Great and quick customer service and Abderrahman helps me a lot. recommend!

b.wellness

Apr 12, 2024  on Shopify

Exceptional service from Andrew!

Aparelz.com

Apr 12, 2024  on Shopify

Fantastic app and great customer support from Andrew. Highly recommend the app.

Babybless

Apr 12, 2024  on Shopify

Great customer Service!

Markoffie

Apr 12, 2024  on Shopify

KookiStudios

Apr 12, 2024  on Shopify

Well done, thank you easy install with person that guided me.

Opulent Empire

Apr 12, 2024  on Shopify

Awesome Exellent customer service, they helped me integrate their app into my store which saved me a lot of time as a new beginner on Shopify. Im really greatful.

The Pole Room

Apr 12, 2024  on Shopify

Very nice! I had an enquiry and Andrew explained in detail everything I needed to know and also showed a helpful article.

Shadez Of Reverie

Apr 12, 2024  on Shopify

Awesome customer service and very helpful. Thank you so much

My Bag Obsession

Apr 12, 2024  on Shopify

Excellent customer service!

Polart

Apr 12, 2024  on Shopify

Very fast service, good support 10/10

The Dud Workshop

Apr 12, 2024  on Shopify

I literally just downloaded the app and was struggling to find an option I was looking for. Thankfully, I could directly ask someone from Judge.me and get an answer in literal seconds ! They were very helpful, polite, and to the point. I'll update this review after having used the service more.

Trigárdon

Apr 12, 2024  on Shopify

Super Service

Mumma Pear

Apr 12, 2024  on Shopify

Great app and great support received from Victor via chat :) thank you!

KNOT STAR WRLD

Apr 12, 2024  on Shopify

I love judge me ! Customer service and respond time is great!

BANANA ink

Apr 12, 2024  on Shopify

Mess Jewelry

Apr 12, 2024  on Shopify

Abraao helped me today, and I cannot be more pleased with the outcome. Great customer service. Kind and respectful!

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