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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,833)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Zango

May 13, 2025  on Shopify

Judge me integration is super easy and their customer support is very helpful! Loved the app.

easy Sports-Software

May 13, 2025  on Shopify

Friendly support, very attentive and the app works great! Well done!

strap-on-me®

May 13, 2025  on Shopify

Application intuitive et rapide. Support réactif et à l'écoute.

PenisPump.com

May 13, 2025  on Shopify

Very good customer support

Pogo cycles UK

May 13, 2025  on Shopify

Very happy with judge.me review app.

AmbrogioShoes

May 13, 2025  on Shopify

Love the app, great support.

Chatea

May 12, 2025  on Shopify

These guys are super responsive and helpful. Was having issues with a theme integration and they got back to me within hours and fixed it.

Loja Ternare

May 12, 2025  on Shopify

excelente app e suporte nota 10.

Kimomart.com

May 12, 2025  on Shopify

Super fast and super professional support. They helped me edit my page code within few minutes and the support team is super. Best review app on shopify.

Unbed App

May 12, 2025  on Shopify

Customer Service is A1 would recommend

Winkcosplay

May 12, 2025  on Shopify

Very good, I have used it for several years, and the customer service is also very responsible.

Naturalbychen

May 12, 2025  on Shopify

I couldn't get my app to work properly despite following the instructions. I reached out to chat support and connected with Brian, who was able to troubleshoot my issue quickly and efficiently! Fantastic customer service, and an excellent app!

Mechanism

May 12, 2025  on Shopify

Honestly couldn't ask for a better review app! A million stars if I could!

Panda Beard LLC

May 12, 2025  on Shopify

App works like a charm. The customer service got my issue squared away in no time!

O'Food公式オンラインストア

May 12, 2025  on Shopify

「こういうことをしたい」と曖昧な依頼にも関わらず、チャットで丁寧に説明していただきました。大変助かりました!ありがとうございます。

3BR Powersports

May 12, 2025  on Shopify

Judge.me works perfectly and without any need for my interaction unless I choose to moderate. The customer support is at light speed. Superb performance on all counts. Highly recommended

Medical Supply Pros

May 12, 2025  on Shopify

I wanted to share my experience with the Judge.me app on Shopify because I've been genuinely impressed. I've been using it for a few months and it's become a vital part of my store's credibility. Here's what stood out to me: Straightforward Setup: I'm not a tech wizard, and I was relieved at how easy it was to get Judge.me up and running. The installation was simple, and the interface is pretty intuitive. Surprising Features in the Free Version: Honestly, I was expecting the free version to be super basic, but it offers a surprising amount of functionality. I'm getting a good number of reviews, and the basic SEO features are a nice bonus. It allowed me to test the waters and see if reviews were going to work for my store without a financial commitment. The Paid Plan is a Good Value (If You Need It): Eventually, I upgraded to the paid plan. While the free version is great, I wanted more control over customization and the ability to showcase photos in reviews. The pricing feels fair for the extra features you get. You really need to decide if the advanced features are worth the cost, but for me, it made sense. The Real Star: The Customer Support: I had a question about Rich Snippets the other day, and the support I received was excellent. Lorenzo was incredibly helpful, understood my problem quickly, and guided me through the solution. It's rare to get that kind of responsive and helpful support, and it made a big difference. It’s one of the reasons I am writing this review. Things to Consider: While the free version is great, the design customization options are limited. You'll need the paid plan to really make the reviews match your store's branding. The sheer number of features in the paid plan can be a little overwhelming at first. It might take some time to explore and understand all the options. Overall: Judge.me has been a positive addition to my Shopify store. It's helped me build trust with potential customers and increase conversions. While the paid plan has its benefits, the free version is a great starting point. But honestly, what really sets it apart is the responsive and helpful customer support. If you're looking for a solid review app with great support, Judge.me is definitely worth considering. It’s a good all around solid app.

Rize Ready

May 12, 2025  on Shopify

I would definitely recommend this app to everyone. Their support team is fantastic! Tasnim recently helped me add widgets to my theme within minutes of me asking. I appreciated his fast and clear communication and look forward to working with him in the future.

Konsu NYC

May 12, 2025  on Shopify

Their customer support is amazing. Always helpful, always fast. This app has been critical to our success.

Briksy

May 12, 2025  on Shopify

They were very helpful and friendly, and they always solved the issue.

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