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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

goatPIERROT

Aug 06, 2024  on Shopify

Have been using the app for several years but recently downgraded to the free version for the moment. My shop specializes in one-of-a-kind pieces, and it makes the most sense to be able to consolidate my reviews in one review page (available only to $15 a month users), but as I sell a limited number of items per month the cost per review is rather great as I rarely receive more than a couple reviews per month. If judge.me would consider making a cheaper version for shops that make lets say under a hundred sales per month, I would be happy to pay for it. Other than that, the app works great, customer service is wonderful, and if I were a bigger business I would never have downgraded.

Beauty Bloom

Aug 06, 2024  on Shopify

Abiding Love Memorial Urns

Jul 22, 2024  on Shopify

It's been good so far just trying to work out one kink that my client would prefer to not appear.

Shine LED

Jul 22, 2024  on Shopify

Great! thank you for always being there for customers

Casa Geniale

Jul 20, 2024  on Shopify

Ottimo staff, molto preparati, rapidi e professionali! L'utilizzo dell'app è molto semplice e intuitivo!

Sage and Gifts

Jul 18, 2024  on Shopify

puppops.com

Jul 18, 2024  on Shopify

customer service was very quick !

TIP ESPORTES

Jul 17, 2024  on Shopify

Tienda Latam

Jul 17, 2024  on Shopify

Horizon Bliss

Jul 17, 2024  on Shopify

OEM Auto Space

Jul 16, 2024  on Shopify

The customer service is on point!

Divine Designs

Jul 15, 2024  on Shopify

mangalya saree

Jul 14, 2024  on Shopify

Looks just as pictured- excellent customer service and arrived so fast. I got custom blouse and it fit perfectly.

UniversoCustoms

Jul 11, 2024  on Shopify

Nobeige Paris

Jul 10, 2024  on Shopify

Je recommande cette application pour la réactivité et l'aide efficace qui m'a été apportée. Je prendrai le temps de consulter les informations qui m'ont été transmises et les appliquer sur ma boutique. Merci Andrew pour votre aide et orientation.

Grace and Grain

Jul 10, 2024  on Shopify

Great customer service and live help

The Peppermint Oil Store

Jul 09, 2024  on Shopify

Helpful with onboarding. I haven't had time to trial the app yet.

Derma Warrior

Jul 08, 2024  on Shopify

can be a little tricky but the support team are great and speedy at helping.

Darjeeling Tees

Jul 07, 2024  on Shopify

nice app for reviews, has limited features in free plan

Cozy Home Co Candles

Jul 07, 2024  on Shopify

Customer support was prompt and thorough so far! Just setting everything up but it seems to be working well.

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