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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Jaxon’s store

Nov 07, 2024  on Shopify

I would say its a little bit unclear how to use it as first and could be more user friendly, however besides that I received amazing customer servixce and it was very helpful

Rugged By Nature®

Nov 07, 2024  on Shopify

Outstanding customer support! 5 Stars! Not the easiest review forms for customers to fill out! 3 Stars. You do have to add TXT and CNAME files to your hosting otherwise the review emails will go to SPAM folders! Do this right after you install the app!!

Hamvay-Láng

Nov 07, 2024  on Shopify

Have had some issues which were fixed quite quickly. altogether, happy with the app and the team.

VerityGoods

Nov 05, 2024  on Shopify

ALI MOLA

Nov 05, 2024  on Shopify

very nice and cooperative staff really love this

DIYCheeseMaker

Nov 03, 2024  on Shopify

It is too early to give 5 stars as I am still learning about the functions and service associated with the application.

Demons Behind Me | Inspirational Clothing & Apparel

Nov 03, 2024  on Shopify

Wish we could control how our reviews are exported.

Maddy Ali

Nov 03, 2024  on Shopify

Great App. The support team of Judge.me is very competent and helpful. Mohamad from the support team was a great help. He resolved all my issues very professionally.

Epic Cycling

Nov 03, 2024  on Shopify

Goede app waarbij de helpdesk snel reageert. Veel mogelijkheden, maar er zitten nog kleine verbeterpunten aan de app als het gaat om winkelreviews. Ze zijn meer gericht op productreviews.

Trueshopi

Nov 02, 2024  on Shopify

Mtunda Store

Nov 02, 2024  on Shopify

The best so far

Pure Complexions Boutique

Nov 01, 2024  on Shopify

so far this app has been really easy to integrate into my shopify store

Mysnuggly™

Oct 31, 2024  on Shopify

it was easy

Seelenglueck

Oct 28, 2024  on Shopify

tintin-jewelry.store

Oct 28, 2024  on Shopify

bestowful

Oct 28, 2024  on Shopify

A little confusing to use at first but fantastic customer service that was really helpful with answering my questions and helping me navigate it!

Rosa Salas

Oct 27, 2024  on Shopify

Subject: Urgent: Review Request Emails Hello Judge.me Reviews, I am reaching out to express my concern regarding the review request emails sent to my customers. It is imperative that no emails related to customer reviews or ratings be sent to my clients. If this issue continues and emails are sent again, I will have no choice but to uninstall your app and discontinue its use. This situation is causing significant problems for my business, and I kindly request that you ensure no emails are sent to any of my customers regarding reviews or ratings. Thank you for your immediate attention to this matter.

autofusionhub

Oct 26, 2024  on Shopify

a little hard in new theme

stamping magic moments

Oct 26, 2024  on Shopify

Guter Support. Mein Shop ist noch nicht online. Wir werden sehen.

Every Cross

Oct 24, 2024  on Shopify

I'm giving it a '4' right now, because I've yet to use it. Haha. I got some help today from their online Chat, and that guy gets a 5.

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