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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,020)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Yago Matcha

May 12, 2025  on Shopify

Very fair pricing for these amount of features. :) Only missing feature: Include reviews from multiple products in another product (but not the other way around). Case: Bundle products.

Dprimero

May 08, 2025  on Shopify

Una herramienta muy util, buen servicios.

TaleezDeals

May 08, 2025  on Shopify

I would definitely recommend this app to anyone, as its a quick way to share customer views about a product. It's a bit tricky to configure, especially if you have a customozed theme, but the app support team is very willing and able to help round the clock. Thanks for all the help,Brian!

Mooncake Kids Store

May 05, 2025  on Shopify

Nutri-Craze

May 02, 2025  on Shopify

Good app

Mein schöner Garten Shop

May 02, 2025  on Shopify

Great app, fantastic support especially when it comes to adjusting the design to the shop. I wish there were a few more options so we can do it ourselves, but that's a very minor thing when the support is this good. There's just one blemish: The handling of product variants is not ideal, at least in conjunction with Klaviyo. In the review request the base image rather than variant image is sent and the review link goes to the base product too – worst case scenario, if they ordered multiple variants of the same product customers are asked to review the same product multiple times and reviews are overwritten. It's an issue they are aware of and working on. Once this is resolved this is 100 % a 5 star app and probably the best option available.

healthdoseusa

May 02, 2025  on Shopify

It's a good review app and compatible with other platforms, the support is excellent they respond almost immediately

Siam Marketplace : Découvrez les Remèdes Naturels Thaïlandais

May 02, 2025  on Shopify

melissa shoes Japan

May 02, 2025  on Shopify

I’ve had a great experience with the Judge.me Product Reviews App. The app itself is incredibly user-friendly and packed with features that help build trust with our customers through authentic reviews. What truly stands out, though, is the outstanding customer support.

BonoboBox

Apr 30, 2025  on Shopify

BONEVO

Apr 30, 2025  on Shopify

I'm giving it a 4 because there are options that should be free, not paid, since it doesn't have any customization options. Also, Abraão, Claudio, especially Faissal helped me with my questions, thank you!

Dhall Store

Apr 26, 2025  on Shopify

Esse foi o app que melhor me atendeu no quesito avaliações. Sem falar no suporte deles que é ótimo! Recomendo.

La Ferme de Sainte Marthe

Apr 25, 2025  on Shopify

Application très bien faite, facile a utiliser et à paramétrer. La personnalisation de l'email est assez facile mais pas assez poussée pour l'adapter à la charte. Le service support client est très réactif et nous accompagne parfaitement dans la résolution de nos problèmes.

Rainbowbox.shop

Apr 24, 2025  on Shopify

Mixed, and I am willing to update this after I used it more often. I was off to a rocky start and that is (IMHO) the biggest weakness of this app. The tutorial and everything is made from an inside out view. Its all centered around this product. It is not designed from the perspective of a business. So it uses a lot of terminology (Judge.me-speak) that makes sense to them, not necessary to an outsider. I had a great experience with a member of the support team on chat and that helped a lot. The app is also FULL OF FUNCTIONALITY. There is lots of stuff and its very tempting to clickk here and ther and switch on all the lights- turning your shop into a bazar. Unfortunately there is little guidance on a strategic use of this tool that is most appropriate. Example: one of the first things I discovered in horror that its default is to send each customer an email asking for a review after each purchase. This may sound great to some, but for repeat buyers, this is just spamming, bordering on harassment. Luckily I found the setting BEFORE the first emails were sent... My impression after the first few days. this may change over time as I am getting more familiar with the tool and how to use it in a way tht complements MY business in the best possible way.

True Motion North America

Apr 23, 2025  on Shopify

Artistic Quilts with Colors Inc.

Apr 23, 2025  on Shopify

The app helps us out with how we can have efficient feedbacking from customers. The rep helped me out clarifying some issues. Though we started on wrong foot he was able to get my point. Thanks Soulaimane.

Wolk

Apr 23, 2025  on Shopify

Since we installed the app, we got more reviews. Their customer support is also great.

kaene

Apr 23, 2025  on Shopify

The AI-powered inquiry responses are highly accurate, and many times, they help resolve any uncertainties. When I have directly asked questions via chat to a representative, I always receive prompt responses, which I greatly appreciate. I am very satisfied with the support; however, I find it a bit challenging to fully understand and utilize some of the features due to the lack of Japanese language support. I believe that adding Japanese language support would be a huge help for Japanese users! Since the app is commonly used in Japan, I would be very grateful if you could consider this.

Dioramo Scale Modeling

Apr 23, 2025  on Shopify

Overall, Judge.me delivers. Some issues were persistent, but their support did not give up on getting it fixed.

Secure On Australia

Apr 22, 2025  on Shopify

Felix provided superb help and super responsive. Thank you.

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