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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,689)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Kilaria Joy

Dec 17, 2024  on Shopify

Support (worked with Mohamed) is great and deals with issues quickly.

Nova Girl

Dec 16, 2024  on Shopify

Catlin Naturals

Dec 16, 2024  on Shopify

System not showing my response to customer review. I reached out to support, it was quickly resolved by updating the widget on their end. It would be great to have the option to update on my end.

Signature.ynp

Dec 13, 2024  on Shopify

Add a background option for colour ! :D

ShopMGW

Dec 13, 2024  on Shopify

I really like this app for reviews. I wish I had a bit more flexibility with wording and colors, but it seems if I upgrade, I'd get that. Support has been great though.

Purely Water

Dec 10, 2024  on Shopify

Abraão has amazing customer service. Extremely helpful, highly recommend!

My Apparel Shop

Dec 09, 2024  on Shopify

I am loving this app. The staff is very supportive and quick to help.

Climaprime

Dec 08, 2024  on Shopify

Fonda Brand

Dec 08, 2024  on Shopify

Elle & Èire Kildare

Dec 07, 2024  on Shopify

well done

ジュエリーレンタル(Jewelry Rental)

Dec 07, 2024  on Shopify

Best Pour

Dec 06, 2024  on Shopify

Good support personal, very helpful

powsandco

Dec 05, 2024  on Shopify

good job

ThriveNShine

Dec 05, 2024  on Shopify

The app should make it easier to enlarge it when necessary. I was straining my eyes to see the images posted.

Vintage India Ca

Dec 04, 2024  on Shopify

I was getting frustrated with this app initially, then I discovered the live chat icon which seemed hidden away on the page. Initially it said "bot" then I typed in-human support & Cassiano answered. He was an amazing help and extremely patient. I have a full copy of the transcript addressing all the issues I have been having for the last week. I went from being minutes away from deleting the app to believing that it can be a great addition to my store. Many thanks to Cassiano!

GlowFeminin.com

Dec 03, 2024  on Shopify

App simple et efficace ! je support réactif et compétent ! Action - réaction au top !

ProFlight Drone Systems

Dec 03, 2024  on Shopify

Hallo

Copycats Store

Dec 02, 2024  on Shopify

Very nice ratings app and wonderful/attentive customer support! I have not tried the premium version yet, will upgrade my review to 5 stars if I am even more impressed afterwards :). 5 stars for customer support already though!

TABMBAT

Dec 02, 2024  on Shopify

I would recommend this app because it really helps me in knowing which products my customers are really drawn to.

零下 - REIKA -

Dec 01, 2024  on Shopify

基本的にとても使いやすく、サポートも丁寧に対応してくださるので、大変助かっています。 一つ難点があるとすると、投稿者の名前が、名→姓の順番から変えられないので、おかしな表示になってしまう、というところぐらいでしょうか。

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