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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (42,630)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Omaicat

Mar 20, 2025  on Shopify

i had some issues with the review, but the customer support help me moving the reviews from one product to another one!

MyHygiCare

Mar 19, 2025  on Shopify

Very good assistance thank you

Fyva-sandbox

Mar 17, 2025  on Shopify

Zenful Senses

Mar 12, 2025  on Shopify

love the app and concept but $15 a month is pretty steep. too expensive.

Shirt Source LLC

Mar 09, 2025  on Shopify

At this point, I can only answer as honest as possible. Judge.me appears to be great however I haven’t used it long enough for my best overall opinion. I have currently given a 4 star rating because nothing is perfect. I need to have the time to get accustomed to it and see what differences it makes by using it. I’m sure there will be other reviews down the road that I will have a better response to. I can say the customer service is top tier and that in itself is wonderful.

Dawn's Press-Ons

Mar 07, 2025  on Shopify

A little confusing to use at first, but the support team is amazing

Clean in House

Mar 04, 2025  on Shopify

Nice app with plenty of customisation possibilities. Got us a lot of proper reviews!

JackiGrace

Mar 03, 2025  on Shopify

Really glad for the live assistance in onboarding. Takes a bit of work and tinkering with to get set up

REA

Mar 03, 2025  on Shopify

I would recommend it. A bit difficult to navigate though. Could be simplified

Minimul

Mar 01, 2025  on Shopify

Good, fast customer service and responsiveness. App is very useful but the email template function can be buggy and had to rewrite it using HTML option as font size wasn't consistent. Otherwise it's great

Piecewise Piano

Mar 01, 2025  on Shopify

I love how easy it is to use overall, and the fact that there's so much that can be done even in the free version! The only reason I took off one star is because it's been quite slow to low when I went through and customized everything. I had to hit refresh quite a bit to get certain setup pages to actually load properly. But it all worked out and I'm very happy!

melato-sauces

Feb 26, 2025  on Shopify

I don't know how the app works yet but Soufiane was a great help doing the initial installation.

Two Eleven Hair Co.

Feb 26, 2025  on Shopify

nice app

Maleney Boutique

Feb 25, 2025  on Shopify

Very good user experience, and customer service is very timely. I will recommend it.

naturequeens

Feb 24, 2025  on Shopify

The customer service is very patient, I like it very much, great service

The Frownies

Feb 24, 2025  on Shopify

Customer service is fantastic, however, some features on the app feel limiting.

Vincent Hedan

Feb 21, 2025  on Shopify

Great addition to my online shop. Chat support is efficient, plenty of options to customize. I only wished it was a single-digit price per month, instead of the current price.

BioPower Pet

Feb 21, 2025  on Shopify

The app does the basics well, but the multi-store feature is not ideal. Their support helped us with a workaround, but their system for syncing reviews for the same products across stores is not elegant...

MAISON 4110

Feb 20, 2025  on Shopify

It's helpful, a little complicated to use if you want to go deeper.

dpure

Feb 20, 2025  on Shopify

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