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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,298)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Adventure Parts

Sep 05, 2024  on Shopify

The app is pretty good it does what it says it does. I was hoping to be able to collect store reviews immediately after the checkout success on the "thank_you" page. I don't see a way to do that. I can create a /page/reviews and they can leave a store review there. You can also create an email template and email.... But with so many emails for marketing I really wanted to collect the review immediately after they purchase while they are still on the site. It says it integrates with Omnisend which I setup... but not really sure what kind of integration is offered. Its a good app I think but it is a little complicated. If you install this plan on spending a day or more getting it set up.... Email DNS settings, Import reviews, group products (paid plan only), setup templates...... Its a lot to get done!

ZentheniX®

Sep 04, 2024  on Shopify

Have had the app a while with little returns of the reviews but came to my attention that emails were ending up in spam. I have now reconfigured to be sent from my store email and was helped to do this.

OTEX

Sep 03, 2024  on Shopify

Love the app! Very easy to use and looks great on the site! I do wish there were a few extra features in terms of presentation and styles but overall very happy!

Gaurashtra

Aug 31, 2024  on Shopify

It is a good app but you need a helping hand to understand the settings.

Raeyer

Aug 30, 2024  on Shopify

使用还是比较方便,除了没有中文版本

AnimeVibes

Aug 30, 2024  on Shopify

NMS Creations

Aug 30, 2024  on Shopify

Good proactive customer service shown by the Rep.

Sanskrutii

Aug 28, 2024  on Shopify

good app

Curly By Nature

Aug 28, 2024  on Shopify

:)Just downloaded and in the process of onboarding. I had difficulties but Abderrahman has been awesome in helping throught the challenges of quickly getting started - thank you for your support, I look forward to using the app!

optcg.gg

Aug 28, 2024  on Shopify

Awesome experience! Easy to use, and great support :) Hakima from the support team helped us automate product groups for reviews based on our product tag, which was a massive help for our shop. We'd like to also automate the discount codes sent out so they're restricted to certain product collections, like Shopify's native discount codes are, but this doesn't currently seem to be possible. This would be great to have since we'd love to reward reviewers, but some of our products are too price-sensitive to have a discount be applied to them.

Capriskinco

Aug 27, 2024  on Shopify

I found the help I needed and the agent answered all of my questions. And provided good assistance.

Glorious Beans

Aug 26, 2024  on Shopify

Great support truly appreciated

FitWave.se

Aug 26, 2024  on Shopify

good service

My Store

Aug 25, 2024  on Shopify

gud

The Drawer Guru

Aug 23, 2024  on Shopify

Overall the app is great and their support is top-notch! I wish there was some ability to configure the All Reviews widget since it's hard to get it to match my branding and configure the layout.

Scentopia Ghana

Aug 22, 2024  on Shopify

Yin-Yang Spirit

Aug 22, 2024  on Shopify

Rapid solution find

Lightning Store

Aug 20, 2024  on Shopify

Good app design and very nice support team especially Soufiane, he is helped me very well.

HealthStep

Aug 14, 2024  on Shopify

sehr lieber und hilfreicher Support

GEAR

Aug 14, 2024  on Shopify

great app with great Customer service

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