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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,298)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

tintin-jewelry.store

Oct 28, 2024  on Shopify

bestowful

Oct 28, 2024  on Shopify

A little confusing to use at first but fantastic customer service that was really helpful with answering my questions and helping me navigate it!

Rosa Salas

Oct 27, 2024  on Shopify

Subject: Urgent: Review Request Emails Hello Judge.me Reviews, I am reaching out to express my concern regarding the review request emails sent to my customers. It is imperative that no emails related to customer reviews or ratings be sent to my clients. If this issue continues and emails are sent again, I will have no choice but to uninstall your app and discontinue its use. This situation is causing significant problems for my business, and I kindly request that you ensure no emails are sent to any of my customers regarding reviews or ratings. Thank you for your immediate attention to this matter.

autofusionhub

Oct 26, 2024  on Shopify

a little hard in new theme

stamping magic moments

Oct 26, 2024  on Shopify

Guter Support. Mein Shop ist noch nicht online. Wir werden sehen.

Every Cross

Oct 24, 2024  on Shopify

I'm giving it a '4' right now, because I've yet to use it. Haha. I got some help today from their online Chat, and that guy gets a 5.

MySecretCase

Oct 24, 2024  on Shopify

Good app and easy to manage, sometimes slow or a bit unresponsive, assistance is quick and helpful

Brandshop

Oct 24, 2024  on Shopify

Flaretrek

Oct 07, 2024  on Shopify

The support was impeccable and helped. 1 star deduction because you cannot delete the positions of the reviews (duplicate entries) yourself and you can only do this via support.

Vaaree

Oct 07, 2024  on Shopify

Good app. Good support. Only gap is WA / API-based collections.

ZOUZ IN

Oct 04, 2024  on Shopify

Very nice customer service, responsive and efficient in terms of providing the available solutions, thanks!

Bonoboss

Oct 03, 2024  on Shopify

support team is great, hope you can add CSS to your blocks or html, so they can be customized in experience.

voltera Lite

Oct 03, 2024  on Shopify

little confusing but really good support team

AExpress Store

Oct 02, 2024  on Shopify

Until now I'm having a great experience. Claudio was really helpful, and fast to solve my issue, besides that I had a good customer care assistance. Thank you guys! :)

My Store

Oct 02, 2024  on Shopify

Claudio was very helpful in helping me set up the reviews and understanding how to organize them on my webpage. Thanks a bunch!

Masonti

Sep 30, 2024  on Shopify

I had a problem with the code in judge.me. I asked customer service and Hoang resolved my problem swiftly and efficiently. I was stressing about it for 1 day and he fixed the issue in less than 15 minutes. Thank Hoang

The One Roses

Sep 30, 2024  on Shopify

I got nice experience reaching out on the team while i am having trouble on my installation on external platform. They gave me other available advice that can fix my issue. Thank you its really help a lot

Nordgreen DK

Sep 29, 2024  on Shopify

pasaand

Sep 27, 2024  on Shopify

This app is helpful to grow my business.

Digital Hub

Sep 25, 2024  on Shopify

id say this app is good so far. if i get customers using this app ill surely give it 5 stars

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