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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Reviews (40,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

My Store

Apr 29, 2024  on Shopify

very fast customer support

Petroprints

Apr 28, 2024  on Shopify

Die App kann sehr vieles und der support ist wahnsinnig schnell

Mick's Art Goods

Apr 27, 2024  on Shopify

Good app and responsive help, however the display of the reviews is not very customizable at all, and in my opinion it looks quite bulky at the bottom of a product page.

WESTORE

Apr 27, 2024  on Shopify

INFINITY FASHION®

Apr 26, 2024  on Shopify

good customer service! the app is good too but somethings can be better

Zayna Beauty

Apr 24, 2024  on Shopify

Simple and easy-to-use app. Customer support is helpful. However, the email template customisation could be better...with a little more options and room for customisation.

USU Cosmetics

Apr 24, 2024  on Shopify

My experience using this app on my website is quite satisfactory.

graceandaugust.co.nz

Apr 24, 2024  on Shopify

I am just setting this app up. Ron assisted, it thought it was awesome that someone was online to help straight away. I would give him 5 star, however, this review says rate the app and as I am still setting it up i would have to say it is very confusing and a lot of work. I have had to follow several videos and i still haven't got things sorted.

Zero Fox Tree Crops

Apr 23, 2024  on Shopify

Gabriela was super helpful answering my questions and helping me set things up. Good support

W & W Artisanal Products

Apr 23, 2024  on Shopify

Carlos was very helpful.

Moglea

Apr 23, 2024  on Shopify

Magic Mainstreet USA

Apr 22, 2024  on Shopify

Eagles Nest 07

Apr 21, 2024  on Shopify

i am new so im not sure what I'm doing but the onboarding agents are pretty nice leandro helped me.

The Travel Pawket

Apr 18, 2024  on Shopify

This app works well. I'm pleased by the responsiveness of the customer service.

Flavorful Brews

Apr 15, 2024  on Shopify

App is a little complicated getting started but the customer service is fast to reply and are very helpful. So far I am having a very good experience using this app.

Brilhou Ofertas

Apr 12, 2024  on Shopify

app muito legal, mas pensei q ja viria com avaliações de produtos, ele apenas organiza as avaliações dos nossos clientes.

LoraBoo

Apr 11, 2024  on Shopify

Great support and simple install recommend for starters.

PuriPet Petfood

Apr 10, 2024  on Shopify

Funktioniert gut für uns. Kleine Anpassungen sind noch notwendig, aber sonst gut

Retrorama

Apr 10, 2024  on Shopify

very Good just setting up, havent used yet , but support has been helpful quick and prompt

Southern Seagreens

Apr 09, 2024  on Shopify

Had trouble importing from a csv file due to an error message regarding date format, but Hoang soon sorted the import for me and all was fixed within 5 minutes. Thanks Hoang.

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