Judge.me App Review: Features, Pros & Cons for Shopify

Customer reviews: Judge.me Product Reviews App

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,860)

Overall rating

5

18,352
4

395
3

28
2

17
1

72

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

Outstanding customer support with fast and helpful responses.
Easy installation and integration with platforms like Shopify.
Flexible customization options for widgets and emails.
Effective import/export functionalities, especially for large volumes of reviews.
Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
Initial setup can be time-consuming or confusing without support assistance.
Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

UpGrade Brands

Aug 15, 2024 on Shopify

Buena app, pero necesita de asistencia para dejar todo funcionando. en ese sentido, el set up es poco amigable.

Future Innovations

Aug 10, 2024 on Shopify

Awesome

Pool Table Shop

Jul 07, 2024 on Shopify

They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request. However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation. There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review. Anyway, overall it's quite a good app for review management.

Bazaar.com

Jul 03, 2024 on Shopify

Tiny Humans

Jun 17, 2024 on Shopify

Still learning about the app. Free plan looks very limited, but really good support!

bopishop

Jun 09, 2024 on Shopify

ho avuto un problema e sono stati rapidi nella sostituzione

Büromöbel Plus

Jun 02, 2024 on Shopify

Support is not satisfaction for me. Their solution is terrible. App review widget was worked until a few hours, we can't add the widget and don't display now. Also she is not so positive.

ChibiJay Shop

May 28, 2024 on Shopify

There needs to be more ways to customize the coupon that is sent out using the app. There should be an option to apply it to certain collections only in case you have collections you don't want discounted (ie Clearance). Using a static coupon solves this, but then everyone can find that coupon using a coupon finder app, not just the person who leaves the review which defeats the purpose.