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Customer reviews: Jubile:Makeup Beauty Cosmetics

Develop by Shopify

Reviews (69)

Overall rating
3.1

What Merchants Think

Merchants have had mixed experiences with the "Jubile:Beauty Dropshipping App." While some users praise its user-friendly interface, selection of high-quality beauty products, and ability to easily expand product offerings without handling inventory, others have encountered issues with customer support, billing processes, and app functionality. Enthusiastic users appreciate the simplicity and efficiency the app offers, especially for startups and those looking to brand their own products. However, a significant portion of users express frustration over subscription management and order fulfillment inefficiencies.

Key Strengths

  • User-friendly interface and easy setup process.
  • Wide variety of beauty products, supporting personalized branding.
  • Helpful customer service representatives noted by some users.
  • Efficient order integration with Shopify stores.
  • Affordable pricing model with positive comments on product quality.

Common Concerns

  • Issues with billing and unauthorized charges reported by some users.
  • Challenges with canceling subscriptions and unclear processes.
  • Concerns about order fulfillment time and product tracking delays.
  • Reported dissatisfaction with the app's free trial and subscription model.
  • Limited communication and resolution from customer support for some users.

Final Thoughts

The "Jubile:Beauty Dropshipping App" offers a promising solution for beauty dropshipping with its easy-to-use platform and extensive product range. Yet, prospective users should exercise caution and thoroughly review the app's terms and support responsiveness. With improvements in subscription clarity and customer support, the app could better meet merchant expectations and enhance its overall reception in the e-commerce community.

pinak infotech and interiors

Jul 29, 2024  on Shopify

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you love the application!

J♡G Sisters Glamour

Jul 29, 2024  on Shopify

Ho chiesto aiuto in quanto non avevo attivato nessun abbonamento. L'assistenza ha provveduto ad aiutarmi e a rimborsarmi. Dialogo veloce ed efficace .

Shoptastic

Jul 28, 2024  on Shopify

Over a week and no resolution. I have a paid customer waiting to get products that has not shipped, no communication since last week Wednesday 7/24. This person Rowell was in communication, but seems to have fell off of the map. Disturbingly, part of our email chain communication disappeared. I am left with one resort, that is to go on an active social media campaign against Jubilee if this does not get resolved ASAP. I will tell all of my friends and have them tell their friends. I will keep posting until there is an appropriate resolution. This is not how you effectively operate a business or treat paying customers.

Maine Attraction Beauty Supply

Jul 21, 2024  on Shopify

Support replied promptly and attended to every issue. Very friendly . Store has decent fashionable items and pricing is good. 17 days in and we’re satisfied and hope it stays that way. yes

Ginger & Hope Boutique

Jul 21, 2024  on Shopify

Setting up my brand and choosing the products was a breeze, and I couldn't be happier with the overall experience.

FITAMIN

Jul 15, 2024  on Shopify

We initially found this app to be full of glitches, especially when first installed. Moreover, it forces users to choose a plan before they can fully explore its features, which I find rather shady. The app advertises a free plan, but it doesn't seem to be accessible during the setup process and won't let you go further without plan.

Comfort Crafts

Jul 12, 2024  on Shopify

USE CAUTION WHEN SIGNING UP! Extremely unhappy with Jubilee's business practices! I signed up for a trial and was charged immediately for a yearly subscription without my approval! There is no contact information with exception of an email address that answers with an automated response. I reached out on July 8 within 30 minutes of realizing my credit card was charged for a yearly subscription. On the 10th I received this message: [Thank you for reaching out! I have received your message and currently looking for the best way to assist you. Please let me get back to you once I have an update or if we need more information to proceed. Meanwhile, please feel free to message me should you have other questions or concerns.] Today is July 13 I have not heard back from "Rochelle".

nilongroup

Jul 07, 2024  on Shopify

It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware

Breezefy

Jul 06, 2024  on Shopify

I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing. We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever. This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.

WEALTHY EXPRESS

Jun 29, 2024  on Shopify

Using the Makeup Beauty Dropshipping App has been a game-changer for my business. It’s helping me become a global force in the industry, providing unparalleled options and opportunities that are absolutely fantastic.What sets this app apart is its versatility and ease of use. You can add your brand’s logo and have a ready-made product in minutes, which is incredibly beneficial for a business looking to scale quickly. The app’s extensive product range means that I can offer my customers a variety of high-quality cosmetics and beauty products without the need for large upfront investments.Additionally, the Makeup Beauty Dropshipping App ensures that all products meet high standards of quality and safety, which is crucial in the beauty industry. This reliability has helped build trust with my customers and has significantly boosted my brand’s reputation.The seamless integration with my Shopify store means I can manage everything from product selection to order fulfillment in one place. This efficiency has allowed me to focus more on marketing and expanding my reach, further solidifying my position as a global player in the cosmetics and haircare market.Overall, the Makeup Beauty Dropshipping App is the best app I’ve used so far. Its comprehensive features and user-friendly interface have made it an indispensable tool for my business, enabling me to deliver top-notch products to my customers with ease and confidence.

CaBougieDo

Jun 26, 2024  on Shopify

As a new starter I had originally given Jubilee 5 stars, unfortunately I am changing my review to 2 stars until the following is resolved. I have inquired numerous times in the last few weeks with no resolution on why I only have the ability to add 93 of the 250 unique products under my annual subscription we paid for. I should be able to add up to the maximum my subscription allows, but I am only have available 93 unique products to brand, there are no others to pick from. I also have 25 premium products, these I am ok with and have added. For example there is no lipstick only lip gloss, there is no blush, there is no brushes, etc. All I am asking for is to have the ability to brand 250 products for the subscription plan I paid for. Frustrated Customer.

My Store

May 30, 2024  on Shopify

I love the concept and features; the products appear to be very high, too. Just starting with the company but anticipate a good experience based on the vibes and feedback from other customers.

CaBougieDo

May 27, 2024  on Shopify

I am new starter and Rochelle is the best with following on any questions I have on getting started.

Essence Essentials

Apr 29, 2024  on Shopify

I had an issue with my login and Rochelle was able to help me and get me back into my account. She was so kind and extremely helpful!

Zelogic

Apr 24, 2024  on Shopify

Rochelle provided superb customer service, she was quick, efficient, and ensured a high level of customer satisfaction. Excellent service!

Kelci Beauty

Apr 16, 2024  on Shopify

Jubilee is the best supplier to get started selling unbranded beauty & personal care products as a merchant!!

t-shirt-empire.store

Mar 19, 2024  on Shopify

I sent in a bad review for jubilee,and spoke before i gave them a chance to make it wright,so they called me and am sending my money back,and am sorry i jumped the gun,thanks for being such a good company to do business with,

Holi-Gays

Mar 18, 2024  on Shopify

Seems easy and worth giving a try! Love that you can try samples at discount of your own branded products!

Shop Ease

Mar 18, 2024  on Shopify

I would recommend this app to people because it is very reasonable in which it explains everything we need to know about the product.

DG75@

Mar 15, 2024  on Shopify

Tous les jours il regarde le public sur YouTube j'ai dit que aujourd'hui là il faut que j'essaie aussi pour voir et je vois que ça s'améliore

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