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Customer reviews: Jubile:Beauty Dropshipping App

Reviews (75)

Overall rating
3.9

What Merchants Think

Merchants have had mixed experiences with the "Jubile:Beauty Dropshipping App." While some users praise its user-friendly interface, selection of high-quality beauty products, and ability to easily expand product offerings without handling inventory, others have encountered issues with customer support, billing processes, and app functionality. Enthusiastic users appreciate the simplicity and efficiency the app offers, especially for startups and those looking to brand their own products. However, a significant portion of users express frustration over subscription management and order fulfillment inefficiencies.

Key Strengths

  • User-friendly interface and easy setup process.
  • Wide variety of beauty products, supporting personalized branding.
  • Helpful customer service representatives noted by some users.
  • Efficient order integration with Shopify stores.
  • Affordable pricing model with positive comments on product quality.

Common Concerns

  • Issues with billing and unauthorized charges reported by some users.
  • Challenges with canceling subscriptions and unclear processes.
  • Concerns about order fulfillment time and product tracking delays.
  • Reported dissatisfaction with the app's free trial and subscription model.
  • Limited communication and resolution from customer support for some users.

Final Thoughts

The "Jubile:Beauty Dropshipping App" offers a promising solution for beauty dropshipping with its easy-to-use platform and extensive product range. Yet, prospective users should exercise caution and thoroughly review the app's terms and support responsiveness. With improvements in subscription clarity and customer support, the app could better meet merchant expectations and enhance its overall reception in the e-commerce community.

DirectDermaCare

Apr 15, 2025  on Shopify

The app forces you to put in credit card and sign up for account for $1 and opt into the monthly charges after the $1 trial in order to even to see what products they have to offer. I asked many times in chat what their skincare products were and they said they have many and to sign up to see. Once we put in the credit card we then see they only have 1 skincare product and a very limited number of products at all. The help chat also said it is very simple to just cancel you can simply just let them know in the chat and they will cancel immediately. I then asked them to cancel and they said they need you to go in and cancel following a number of inconvenient steps trying to dissuade cancellations from the monthly charges. All in all I applaud them for the concept and wish them nothing but the best. I simply think that the handling of onboarding recurring customers and cancellation process is done in poor taste.

plantsngreens

Jan 27, 2025  on Shopify

I do not recommend this app. The search function is very limited and the site is glitchy. They do not have products to meet my needs. They have high minimum orders on the good stuff like lipstick.

CaBougieDo

Jun 26, 2024  on Shopify

As a new starter I had originally given Jubilee 5 stars, unfortunately I am changing my review to 2 stars until the following is resolved. I have inquired numerous times in the last few weeks with no resolution on why I only have the ability to add 93 of the 250 unique products under my annual subscription we paid for. I should be able to add up to the maximum my subscription allows, but I am only have available 93 unique products to brand, there are no others to pick from. I also have 25 premium products, these I am ok with and have added. For example there is no lipstick only lip gloss, there is no blush, there is no brushes, etc. All I am asking for is to have the ability to brand 250 products for the subscription plan I paid for. Frustrated Customer.

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