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Customer reviews: Invoice Falcon

Develop by Shopify

Reviews (261)

Overall rating
4.6

What Merchants Think

Overall, merchants appreciate the ease of use and functionality of Invoice Falcon. The customer support is frequently highlighted as responsive and proactive, which enhances the overall experience of using the app. Merchants value the app's ability to create professional invoices quickly and efficiently, which is essential for their business operations. However, some concerns about occasional technical issues and feature limitations are noted.

Key Strengths

  • Responsive and proactive customer support.
  • Ease of use and quick setup.
  • Professional and customizable invoice templates.
  • Compliance with EU B2B invoice requirements.
  • Effective solution for replacing manual processing.

Common Concerns

  • Occasional technical errors, such as issues downloading invoices.
  • Lack of ability to save specific prices for certain customers.
  • Requests for additional features or improvements.
  • Perception of the app as primarily focused on pricing.

Final Thoughts

Invoice Falcon is generally well-received for its user-friendly design and reliable customer support, making it a valuable tool for many businesses. While there are some technical concerns and desired features, the app's strengths in providing a straightforward invoicing solution and swift support response outweigh the drawbacks for most users.

Nomad Custom Gear

Oct 17, 2023  on Shopify

Had an issue with the app. Contacted customer service by email and they got back to me in less then 20 minutes with a solution to my problem. I was already looking at other software, but will be staying with Invoice Falcon for now on.

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