Reviews: Invoice Falcon

Customer reviews: Invoice Falcon

Reviews (408)

Overall rating

4.6

5

26
4

1
3
2
1

3

What Merchants Think

Overall, merchants appreciate the ease of use and functionality of Invoice Falcon. The customer support is frequently highlighted as responsive and proactive, which enhances the overall experience of using the app. Merchants value the app's ability to create professional invoices quickly and efficiently, which is essential for their business operations. However, some concerns about occasional technical issues and feature limitations are noted.

Key Strengths

Responsive and proactive customer support.
Ease of use and quick setup.
Professional and customizable invoice templates.
Compliance with EU B2B invoice requirements.
Effective solution for replacing manual processing.

Common Concerns

Occasional technical errors, such as issues downloading invoices.
Lack of ability to save specific prices for certain customers.
Requests for additional features or improvements.
Perception of the app as primarily focused on pricing.

Final Thoughts

Invoice Falcon is generally well-received for its user-friendly design and reliable customer support, making it a valuable tool for many businesses. While there are some technical concerns and desired features, the app's strengths in providing a straightforward invoicing solution and swift support response outweigh the drawbacks for most users.

Olcay Gulsen NL

Jan 21, 2025 on Shopify

Thou

Dec 29, 2024 on Shopify

Shaival was very helpful :)

Barlovento de Biar

Nov 11, 2024 on Shopify

Easy to setup and professional looking template. Quick support response.

Josatech IT Supplies

Nov 07, 2024 on Shopify

Really easy to use app and support responds very quickly. Invoices fully capable for EU invoice B2B requirements.

Curcama

Nov 04, 2024 on Shopify

Der Kundenservice ist sehr nett.

Velroq

Oct 31, 2024 on Shopify

The support team was incredibly responsive and proactive in guiding us through the solution. Communication was smooth and easy, with the team explaining each step clearly and ensuring we were comfortable with the process.

knauermann

Oct 22, 2024 on Shopify

Very easy to use and fully customizable. Only once in years I had an issue and they responded to my e-mail and solved it. So also customer support is fine - something which you do not know in advance. Thumbs up!

Bounce Curl

Sep 10, 2024 on Shopify

Haben Heute

Sep 09, 2024 on Shopify

great customer support!

LeFleur Floral Design + Events, Inc.

Sep 03, 2024 on Shopify

I had such a great experience with customer service through Invoice Falcon and that is HUGE for me. I feel very taken care of and that if any problem comes up, that they will not hesitate to speak with me instead of chat that can get confusing. LOVE IT!

Recarga Club

Aug 26, 2024 on Shopify

Super recommended application for generating invoices and invoices! super agile in solving problems

Inspiredawe

Aug 22, 2024 on Shopify

Great app and has great support.

Trade Aid Kits

Jul 25, 2024 on Shopify

Very easy set up and a great invoice template, very easy to design a new one that looks great and has all the essentials. Took me 5 mins to set up. I had an issues with my prices because I wasn't sure which box to check for taxes and the team were really quick to sort it out and fix the issue.

Terratrip

Jul 22, 2024 on Shopify

Works well and I have used this App for around 8 months. It does me well and sorted our the issues with manual processing that I had prior to having this APP.

Andersen EV

Jul 21, 2024 on Shopify

Really helpful - use it regularly

Cedrus

Jul 18, 2024 on Shopify

Muse Rebelle

Jul 11, 2024 on Shopify

fantastic help! great app

Linguify

Jul 03, 2024 on Shopify

AnyGlide

Jul 02, 2024 on Shopify

Great app, works as described. This was exactly what we were looking for to quote and invoice from Shopify.

The Ramen Bae

Jun 18, 2024 on Shopify

Looks good so far. Easy to use.