Inventory Planner by Sage

Name: Inventory Planner by Sage Introduction Video
Uploaded: 2024-03-27T08:50:03Z
Duration: 1 min 33 s
Description: Create purchase orders, save time purchasing, advanced reports

Develop by Shopify

Free plan available

Create purchase orders, save time purchasing, advanced reports

Actionable insights

Multi-location inventory

Advanced reporting

Automate purchase orders

Optimize stock levels

Customer demand forecasting

About Inventory Planner by Sage

Launched Jan 14, 2013

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

More time, more profit, less guesswork. That's smart inventory planning with Inventory Planner.

Struggling with stockouts, overstock, and costly inventory mistakes? Scaling a retail business is tough—too much inventory ties up cash, while too little leads to missed sales. Inventory Planner by Sage helps you forecast demand with precision, automate replenishment, and manage multi-location stock planning seamlessly. With Inventory Planner, you can save several hours each week and gain deep financial insights and SKU-level profitability analysis to make smarter data-backed decisions.

Gain full visibility over multi-channel inventory with up-to-date reporting
Plan your cash flow, track your inventory turnover and automate replenishment
Sync almost any data from any source to get reliable insights in one place
Advanced forecasting and reporting capabilities help you gain full visibility
Our expert-led onboarding and top-rated support will ensure your success

Pros

Forecasts customer demand with precision, helping to avoid stockouts
Automates purchase order creation based on forecasted demand, saving time
Balances stock levels across multiple locations to optimize inventory
Generates detailed reports and analytics for actionable insights
Helps optimize cash flow by releasing cash tied up in poorly performing products
Streamlines purchase order management with automated workflows, reducing errors
User reviews indicate excellent customer support, particularly from representatives like Jansen and Kate

Cons

Initial learning curve might be steep due to the abundance of information and features
Issues with product variants loading as separate products rather than under the same product, though it was resolved
Potential dependency on specific customer support representatives for in-depth assistance

Top Helpful Reviews

Racing Sport Concepts

Jan 01, 2026 on Shopify

After investing over two months and significant effort in implementing Inventory Planner by Sage, I strongly advise against this product and the company behind it. Despite paying more than $2,000 for professional implementation services, we were largely abandoned to navigate the process independently. Support responses were excruciatingly slow—often taking a month or more, particularly after we requested contract termination—and entirely absent during holidays or other periods, sometimes for weeks at a time. When we sought release from the contract due to zero progress and a non-functional system after two months, our request was flatly denied. Sage prioritizes enforcing their year-long agreements over accommodating dissatisfied customers, even when they fail to deliver. Business leaders should scrutinize the terms and conditions meticulously: Sage's contract is designed with extensive experience in such disputes, offering no meaningful recourse beyond binding arbitration in their home state. Once committed, you forfeit all leverage if performance falls short. Furthermore, any issues with third-party integrations fall solely on you to resolve with those providers; Sage offers no guidance or assistance, merely expecting notification upon resolution. Ultimately, Sage invests far more in contractual entrapment than in fulfilling the services for which they are compensated—a critical red flag for any enterprise seeking reliable inventory management solutions.

Racing Sport Concepts

Dec 19, 2025 on Shopify

DO NOT SIGN UP FOR THIS. This company has outrageous terms and conditions and will try to trap you when their product doesn't work the way they promise it does. Don't believe me read the other bad reviews. The software is great if it works, but sometimes it doesn't integrate with your other systems and Brightpearl or Sage or whoever this company is just throws you to the wolves and takes your money They will try to blame any third party that is part of your integration they can to get out of refunding you if the product does not perform as expected. I wish I had known what a hassle it would be to deal with this company. 2 months in and still nothing works and they want to fight me every step of the way to just cancel the implementation since the software is not working with quickbooks desktop. They basically expect you to convince intuit to make their plugin work. There is another app called Prediko on the App Store that I had before signing up for Inventory Planner. I thought inventory planner would offer more features but it is basically the same thing just way more expensive and way more time consuming to implement. I wish I would have just stuck with Prediko instead of switching to Inventory Planner.

Pulsio EU

Dec 04, 2025 on Shopify

I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions. Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform. Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard. Highly recommended.

Supplement Hub Global

Oct 31, 2025 on Shopify

We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data. Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.

Morning Lavender

Oct 20, 2025 on Shopify

Terrible, terrible experience. Something broke with the connection at the end of September 2025 and it has basically rendered IP useless to us. The data is not syncing and we are not able to use it even though we JUST paid for an entire year ($4k). Customer service is slow to respond and we're now demanding a full refund after 21+ days of "attempting to resolve this with our engineers." Even their parent company, Sage, knows nothing about them. Tried calling Sage and cx was clueless as to who IP was. If you choose to use them, I recommend proceeding with high caution and low expectations.

ergoPouch Chile

Sep 17, 2025 on Shopify

I had a very bad experience with their customer service. I needed help reinstalling the app and was ready to pay for the monthly subscription, but I was told that my company was too small for their service. They explained that they had changed their “business model” and are now focusing only on much larger companies. I was advised to contact them again once I reach more than 1 million dollars in annual revenue, and only then they would be happy to help. It was really disappointing to have the door shut in my face like that. They should clearly state these conditions on the App Store so smaller businesses don’t waste their time.

Beyond Braid

Aug 01, 2025 on Shopify

The support team is incredibly helpful. We have worked with them on several occasions and they are always quick to respond and address any issues we are facing. Highly recommend!

Modkat

Jul 09, 2025 on Shopify

Stuck Paying for a Product We Can’t Use We’ve been with Inventory Planner since before Sage acquired them—back when the platform was lean, reliable, and backed by great customer support. After the acquisition, our subscription cost was increased threefold. In early 2025, after renewing our annual subscription, we transitioned to a 3PL that Inventory Planner had no integration with. Despite reaching out promptly to explain the situation and explore solutions, support offered nothing viable. As a result, we could no longer use the software. We requested a refund for the remainder of the contract, but they refused. We’re now stuck having paid for eight months of a product we can’t use. Support acknowledged the issue but hid behind policy instead of making any good-faith effort to help. If your business values fairness, transparency, and customer service, we strongly recommend looking elsewhere.

NuSpecies Plant-based Supplements & Herbal Medicine

Jul 07, 2025 on Shopify

We just started using Inventory Planner and are learning the ins and outs of the product. The support team is amazing and are very clear in answering any questions or concerns that we have. Jansen, Hector, Ade and Lavender have been extremely helpful and are very knowledgable about the software program. We know Inventory Planner is going to be a tremendous help in analyzing our inventory. Thank you again!

TÔNN furniture

Apr 25, 2025 on Shopify

We are incredibly happy with Inventory Planner! It saves us a lot of time and ensures that we have the right products in stock at the right time. Fantastic support!

View all reviews

Inventory Planner by Sage

About Inventory Planner by Sage

Built by Shopify

Related Categories

ZB: Facebook & Messenger Chat

Introduction Video

Description

More time, more profit, less guesswork. That's smart inventory planning with Inventory Planner.

Pros

Cons

Top Helpful Reviews

Racing Sport Concepts

Racing Sport Concepts

Pulsio EU

Supplement Hub Global

Morning Lavender

ergoPouch Chile

Beyond Braid

Modkat

NuSpecies Plant-based Supplements & Herbal Medicine

TÔNN furniture

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